1. [2018/06/22]
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Resolved Can’t log in. Error code: -1

Discussion in 'Known Issues & Bugs' started by Skullboy, Feb 1, 2018.

  1. Skullboy

    Skullboy New Member

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    9F31FAFD-9DD3-4C7D-843A-5ECBBDD565BA.png iPhone 5s
    iOS 11.2.5

    Hello there! As of just now, I am unable to log in. I restarted my phone, uninstalled and reinstalled the game but the same error keeps popping out (error code: -1)

    I have linked the game to my Skullgirls account, Facebook and gmail account.
     
    #1 Skullboy, Feb 1, 2018
    Last edited: Feb 1, 2018
  2. Hall☆weenQueen

    Hall☆weenQueen Active Member

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    Hi friend! Same issue with me and I have an android so it's not just iphones! (Also you may not want to put your email and stuff out there, just so you know)
     
    Brian Ford likes this.
  3. Skullboy

    Skullboy New Member

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    Oh yeah. Thanks for that. Dumb me xD

    Apparently the app is updating to the new version. Will take a while before we can play
     
    #3 Skullboy, Feb 1, 2018
    Last edited: Feb 1, 2018
  4. Nuitat

    Nuitat New Member

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    Same here!
     
  5. Kyothu

    Kyothu New Member

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    Same here!
     
  6. D’Pengu

    D’Pengu New Member

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    Same for me, I have an IPhone 6s
     
    Brian Ford likes this.
  7. Peacockis2cool4u

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    Oh my gosh, this has been an issue for me since yesterday. I thought it was my internet at the time (While at school) which is why I didn't think it was a BIG problem. I looked at the forums and since nobody else (or so I thought) had this issue or posted a bug, I thought it might've been my device.
    My device is an Android Moto E4. I use this device while at school and an iPad Air 2 at home. They both have this login issue.
     
  8. Kyothu

    Kyothu New Member

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    I've got this issue before updating to the newest version, updated to the new version, still can't log in. Uninstall, reinstalling, nope, still error.

    So its not just you, I am using note 8, and iPad, but can't log into either of them.
     
  9. Skullboy

    Skullboy New Member

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    A82FB788-FBEB-4BC0-ABCF-60D0FB6F6438.png Their servers are doing some downtime because of the update. Be patient my friends. Nothing is wrong with your devices
     
  10. Liam

    Liam Not An Actual Robot
    Hidden Variable Dev

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  11. Hall☆weenQueen

    Hall☆weenQueen Active Member

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    Thank you Skullboy and Liam!
     
    David Mendez Gurra and Skullboy like this.
  12. Slantington

    Slantington New Member

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    So does "Error: -1" mean "Down for maintenance"? Or could it mean many different things?
     
    David Mendez Gurra likes this.
  13. Liam

    Liam Not An Actual Robot
    Hidden Variable Dev

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    Error: -1 means "can't reach the server."

    It's very generic.
    We're working on adding proper maintenance mode messaging for our next update.
    Sorry for the lack of maintenance communication!
     
    J.Walker and David Mendez Gurra like this.
  14. Slantington

    Slantington New Member

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    Thank you for clearing up the slight confusion. I appreciate it very much.
    I will be looking forward to future updates. :)
     
    J.Walker likes this.
  15. David Mendez Gurra

    David Mendez Gurra New Member

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  16. Liam

    Liam Not An Actual Robot
    Hidden Variable Dev

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    We're back up and running! 2.0.2 is live!
     
    David Mendez Gurra likes this.
  17. David Mendez Gurra

    David Mendez Gurra New Member

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    muchas gracias, I enter
     
    Peacockis2cool4u likes this.
  18. Thatonevalentineuser

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    Dear Dev can you tell me why the new version is not compitable when before it was and your game was my favorite plz make it compitable for LGX Power
     
    David Mendez Gurra likes this.
  19. Peacockis2cool4u

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    Maybe someday it'll be compatible for you. :)
    They currently have their hands on a bigger problem.
    The game's going under emergency maintenance. Just in case you haven't heard about it or why, here's more info about it: http://forum.skullgirlsmobile.com/threads/urgent-emergency-maintenance-update.2618/
     
    David Mendez Gurra likes this.

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