1. [2018/06/22]
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Resolved Login Bug

Discussion in 'Known Issues & Bugs' started by Vishkvishnuai, Nov 26, 2017.

  1. Vishkvishnuai

    Vishkvishnuai New Member

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    Since other login issues I found I tried to log once again but for the past week I have still had trouble.

    I even tried to find the account and LINE says my account doesn't even exist. I did make a Skullgirls Mobile account when you all told us to for the migration, but I get the error code 62080.

    If you are going to reply please read:

    Ownface
    Again, if you are experiencing this issue and have not done so already, providing this information is invaluable for us to have to help LINE investigate the problem:

    -Your region, the more specific the better (City/State/Country)
    -The date/time you experienced (or currently are experiencing) this issue
    -Your device/platform (ie iOS or Android)
    -Your network connection method (private wifi, public wifi, data (4G or 3G))

    This issue is not affecting all users, so knowing which regions are experiencing this helps narrow down where the underlying problem might be. We're trying to get the issue resolved ASAP! We'll keep you guys updated with new info as we get it. Apologies for the inconvenience.
     
    #1 Vishkvishnuai, Nov 26, 2017
    Last edited: Nov 29, 2017
    Tavares and Willo da silva like this.
  2. Willo da silva

    Willo da silva New Member

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    I have the same issue i cant geh Into the Game to but with my fb Account Error code -3841
     
  3. Immanu'El

    Immanu'El New Member

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    Unable to log in with google account error code : -3841
    Unistall and reinstall doesn't work
     
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  4. IvyLeague

    IvyLeague Member

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    I'm in the same boat with Line. Is it possible that the account migration has begun?
     
    Tavares likes this.
  5. Snow

    Snow Active Member

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    I doubt it. There's another "cannot login" thread and about 10+ people are in your boat :3 :3 :3
    I just loaded my app a minute ago and I can login.... so seems like an unlucky majority cannot login..... :3 :3 :3
     
  6. Snow

    Snow Active Member

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    Seems like a TONNE of people cannot login :3 :3

    Is everyone using facebook accounts? :3
     
  7. Immanu'El

    Immanu'El New Member

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    I have no idea
    But i think it's kinda early for data migration
     
  8. Snow

    Snow Active Member

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    I am one of the lucky few who can still play :3 so very doubtful if impossible there is data migration going on now.

    Another thread had 10+ responses... lots of ppl cannot login and still nothing fixed yet :3 :3
     
  9. IvyLeague

    IvyLeague Member

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    Okay, that's fair then.

    My devices are both running Android 7.0 and 7.1.1 which are the Galaxy A5 (2017) and Essential Phone respectively. I hope this gets resolved quickly.
     
  10. Willo da silva

    Willo da silva New Member

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    Yes i using a fb Account dude this is anoying :mad:
     
  11. Hall☆weenQueen

    Hall☆weenQueen Active Member

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    Having the same issue but I don' use a fb account. This happened earlier last week on Thursday, I believe. I am stuck on the play button and it always happens when it's about to log me in. They seemed to resolve it last time but it's happening again.
     
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  12. BriAran

    BriAran New Member

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    Lab Zero needs to patch this, it might have to do with the latest update. in development there's a reason why another decimal point follows each update number! (1.6.0!) 1 means the release/main game, 6 represents major updates, and the 0 is number of major patches (things like minor bugs like sound glitches don't go here, things that make the game non-playable do like Log-in problems) i hope i could help others understand games-- and mobile ones of that matter --are constantly under development, so be patient as our good friends at Lab Zero try to solve this! also, might i say their customer service is AMAZING.
     
  13. Immanu'El

    Immanu'El New Member

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    Guess the only one thing to do is wait for them to solve it then
     
  14. Master07Fx

    Master07Fx New Member

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    so... is it normal ? i've never seen this happen in my app..... i just tryed to log in to upgrade my dreadlocs and now i'm stuck with a screen that says "play", them try to loading game and back to screen "play".... anyone knows what happening?
     
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  15. Immanu'El

    Immanu'El New Member

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    Most of ppl have this problem so we gotta wait.
    Trying some other measures could involve the risk of losing datas.
     
  16. Neherenia

    Neherenia New Member

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    Here in México the same, i cannot login, i wanna play. :(
     
  17. ImaiKari

    ImaiKari Beowulf's Smallest Fan
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    I'd assume they're aware by the amount of people saying it in the discord and the fact that there are 4 duplicate threads from people not checking to see.
     
  18. CycloneDiamand

    CycloneDiamand New Member

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    I have heard that this problem has already occurred. As a new player, do you know how long it takes them to fix the problem? :)
     
  19. ImaiKari

    ImaiKari Beowulf's Smallest Fan
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    Unsure, since last time we found a fix. Zug has said the team has been looking into it.
     
    #19 ImaiKari, Nov 27, 2017
    Last edited: Nov 27, 2017
  20. Willo da silva

    Willo da silva New Member

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    Thats sad i want epic sax and cant get Into this Game :(
     

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