1. [2018/06/22]
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Login Reset Problems

Discussion in 'New Player Guides & FAQs' started by Vice, Apr 29, 2018.

  1. Vice

    Vice New Member

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    Hello! I’ve been having a bit of trouble! I recently decided to re-download skullgirls. My account was linked to my email, however, when submitting the email and password, my account seems to have retained none of its save data and started over from the tutorial. I had previously installed and uninstalled and used my login, which did previously work. It’s make a possibility due to the update that my account unlinked or some jazz like that?
     
    Hall☆weenQueen likes this.
  2. Liam

    Liam Not An Actual Robot
    Hidden Variable Dev

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  3. Mentor_papi

    Mentor_papi New Member

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    hi, I have a problem. I played the game on the old app and spent a bit of money on it, I’m using the same email but Its been reset to tutorial and I lost everything on my acct.
     
  4. Liam

    Liam Not An Actual Robot
    Hidden Variable Dev

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    Could you send us an email at skullgirls@hiddenvariable.com too? I'll help you over email.

    However, you needed to create a Skullgirls Login in order to migrate your data to the new app, more details here:
    http://skullgirls.com/2018/01/skullgirls-mobile-data-loss-migration-warning/

    If you didn't complete this step, then unfortunately we won't be able to restore your data... :(
     

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