1. [2018/06/22]
    By using our forums, and our in-game services, you agree to be bound by our Privacy Policy found here:
    skullgirlsmobile.com/privacy
    Dismiss Notice

OFFICIAL: Skullgirls Login / Account Migration FAQ

Discussion in 'Official News & Announcements' started by MightyZug, Nov 13, 2017.

  1. Kehise

    Kehise New Member

    Joined:
    Jan 1, 2018
    Messages:
    3
    Likes Received:
    0
    Te pidió la app versión 1.6.1 que te crearas una cuenta con el mismo correo de line en skullgirls a secas? Te dieron un luchador de plata? Entonces espera a que elndia 18 salga en google play la versiom 2.0 skullgirls (a secas) y te logeas con ella
     
  2. Karma

    Karma New Member

    Joined:
    Jan 16, 2018
    Messages:
    2
    Likes Received:
    0
    Would we be able to fight with other people online and will all the skull girls characters be available to play as?
     
  3. FatherGrim

    FatherGrim New Member

    Joined:
    Jan 12, 2018
    Messages:
    6
    Likes Received:
    5
    Why bother with making a new app and shutting down the old one? I find this to be inconvenient and ignorant. Could anyone provide the information as to why they are doing this and why only Asian markets have the new app right now?
     
  4. Liam

    Liam !Robot
    Hidden Variable Dev

    Joined:
    May 17, 2017
    Messages:
    911
    Likes Received:
    1,440
    I promise that this has been extremely inconvenient for us as well!

    If there was another option that didn't involve making a new app and having all players create new Skullgirls Logins, we would have taken that route. Unfortunately, LINE policy required that we create a brand new app as opposed to transferring ownership of the old app.

    Why Skullgirls Logins?

    There are limitations regarding what data LINE is able to directly share with Autumn / Hidden Variable as part of the migration process. This includes Social Network Account Authentication details.

    As such, we needed to create a brand new account type that we could bind to existing user accounts - hence the Skullgirls Login.

    We're really sorry for the inconvenience!
     
  5. HabitualDodo

    HabitualDodo New Member

    Joined:
    Jan 16, 2018
    Messages:
    1
    Likes Received:
    0
    So, hate to be a bother, but since the new APK dropped I seem to no longer have a supported device, am I just not able to play anymore? My phone worked with the LINE version so I'm just not clear as to why it doesn't work...
     
  6. Liam

    Liam !Robot
    Hidden Variable Dev

    Joined:
    May 17, 2017
    Messages:
    911
    Likes Received:
    1,440
    Can you share your device information with us?
    Most of our device compatibility should be the same as 1.6.1.

    We also recommend that you do not download the illegitimate APK, and that you wait for the app to be released in your region on January 18th.
    Attempting to login with your Skullgirls Login early can create conflicts that may jeopardize your old save data from LINE Skullgirls.

    You can read all about this on our site.
     
  7. FatherGrim

    FatherGrim New Member

    Joined:
    Jan 12, 2018
    Messages:
    6
    Likes Received:
    5
    Thank you for clearing that bit of confusion. I hope the transition runs smoothly.
     
    Liam likes this.
  8. Jadzea

    Jadzea New Member

    Joined:
    Jan 17, 2018
    Messages:
    1
    Likes Received:
    0
    I am so pissed, I just got this memo and I lost everything, that’s so not fair! Do you guys do anything for the people that lost everything?!
     
  9. Liam

    Liam !Robot
    Hidden Variable Dev

    Joined:
    May 17, 2017
    Messages:
    911
    Likes Received:
    1,440
    @Jadzea

    Sorry to hear this!

    Can you send us an email at skullgirls@hiddenvariable.com?

    No promises - but - we can attempt to locate your previous data in the LINE database depending on how much information you can provide us!

    Hope to hear from you soon.
     
    Jadzea likes this.
  10. Sebastian Quevedo

    Sebastian Quevedo New Member

    Joined:
    Jan 15, 2018
    Messages:
    2
    Likes Received:
    1
    The official app released on my country, still saying that i don't have a skullgirls account. Really losing my hopes :T
     
  11. Liam

    Liam !Robot
    Hidden Variable Dev

    Joined:
    May 17, 2017
    Messages:
    911
    Likes Received:
    1,440
    Hey Sebastian, can you send us an email at skullgirls@hiddenvariable.com so we can help you resolve this issue?
    Hope to hear from you soon!
     
  12. MajinGrim

    MajinGrim New Member

    Joined:
    Jan 15, 2018
    Messages:
    5
    Likes Received:
    1
    Damn seems like I lost my data. Contacted support so hopefully they respond and help me get everything back
     
  13. Liam

    Liam !Robot
    Hidden Variable Dev

    Joined:
    May 17, 2017
    Messages:
    911
    Likes Received:
    1,440
    Hey Maijin! We received your email and you will get a response sometime tomorrow!

    Thanks for your patience!
     
    JarlBeimar likes this.
  14. MajinGrim

    MajinGrim New Member

    Joined:
    Jan 15, 2018
    Messages:
    5
    Likes Received:
    1
    Oh ok glad to hear you received it. I bet your pretty busy. I don’t expect a response right away.
     
    Liam likes this.
  15. Karma

    Karma New Member

    Joined:
    Jan 16, 2018
    Messages:
    2
    Likes Received:
    0
    I can’t login to get my data back I think I have to start all over now
     
  16. Quilux

    Quilux New Member

    Joined:
    Jan 9, 2018
    Messages:
    4
    Likes Received:
    0
    Sorry but there is a problem whith the new upgrade, when you presa the "go back" or "home" button It shows me a conection sign and then ms fortune tell me there is a problem connecting, when i touch the cancel button go back but the changes y made in the other screen dont save so i cant for example put new moves in a characther because cant connect for some reason, sorry if my english is bad i am from spain
     
  17. Bourbon

    Bourbon New Member

    Joined:
    Jan 12, 2018
    Messages:
    2
    Likes Received:
    1
    Having the same issue, hoping that the devs are aware and working to fix it.
     
    Quilux likes this.
  18. Quilux

    Quilux New Member

    Joined:
    Jan 9, 2018
    Messages:
    4
    Likes Received:
    0
    I dont want to be a pain in the bum here, but... i just buy a painweel relic for 150 teonites and i got a double for some reason
     
  19. Quilux

    Quilux New Member

    Joined:
    Jan 9, 2018
    Messages:
    4
    Likes Received:
    0
    There is a problem with the accounts now... i was playing just fine a wile ago and now all the sudden It wont let me play, It show me a sign with ms fortune and tells me the is a problem connecting my account
     
  20. Cellsai

    Cellsai Oh Sai
    Moderator

    Joined:
    May 8, 2017
    Messages:
    587
    Likes Received:
    767
    The character relics have been changed. Now there is only a 50% chance you will get a Cerebella when you open a Cerebella relic. If you tap the little 'i' icon on the top right of each relic it tells you exactly what kind of things you can get from it.

    There's some issues with people not being able to connect for a while. It fixed itself after a few hours on my game, so maybe take a break and check after a little while?
     
    Quilux likes this.

Share This Page