1. STATUS UPDATE: Skullgirls Mobile servers are now LIVE!
    Learn more here: <LINK>
    Dismiss Notice

Resolved Stolen money

Discussion in 'Known Issues & Bugs' started by Xavier Fernandez, Jan 18, 2018.

  1. Xavier Fernandez

    Xavier Fernandez New Member

    Joined:
    Jan 18, 2018
    Messages:
    1
    Likes Received:
    1
    Just wanting to know if I can get my starts pack or a refund on the $4.99 purchase I made for the skull girl game app. I like the mobile and plan o playing it more but I like to have a refund or the item I purchased please! If I could be notified on what's gonna happen that be great! Thanks!
     
    Brian Ford likes this.
  2. Cellsai

    Cellsai Doubly Adorable
    Moderator

    Joined:
    May 8, 2017
    Messages:
    482
    Likes Received:
    418
    What happened exactly?
    Did you make a mistake when you purchased the item? Did the item not appear when you bought it? Please give some more information and someone will be along to help you as soon as possible!
     
    Brian Ford likes this.
  3. Liam

    Liam Not An Actual Robot
    Hidden Variable Dev

    Joined:
    May 17, 2017
    Messages:
    399
    Likes Received:
    464
    Hey Xavier! Can you please send us an email at skullgirls@hiddenvariable.com as soon as possible so we can help you resolve this purchasing issue?

    Really sorry to hear that this happened!
     
    Brian Ford likes this.
  4. Brian Ford

    Brian Ford Member

    Joined:
    Oct 1, 2017
    Messages:
    38
    Likes Received:
    6
    Hope it isn't the same case as me i bought items then checking stats it said i bought zero on the new app (before update when it was line to now) could be that? If so you might of got it maybes a mix up? I got my but it doesn't confirm it
     
  5. Illegalsenpie

    Illegalsenpie New Member

    Joined:
    Feb 5, 2018
    Messages:
    1
    Likes Received:
    0
    I’ve lost all my progress that I’ve made in your game. last I remember I was a LV 22 but after that I don’t really the units I had or progress I’ve made in the game sadly. However if there’s a way to get my progress back that would be awesome I love this game so I would like to keep playing it, so please do what u must and have a nice day.
     
  6. Brian Ford

    Brian Ford Member

    Joined:
    Oct 1, 2017
    Messages:
    38
    Likes Received:
    6
    Hello my man ya have to send a email to the devs also writing in the wrong area lol

    - email is restoredata@hiddenvariable.com

    Honestly level 22 ain't to far I've lost one account when i had Line app and deleted my account which of course forgot about skullgirls been connected and got a new phone... Probably notice how skilled you are going back in achieving 30 isn't as difficult as it seems... Lol yes i know i felt the same honestly but ain't to bad seriously you might of lost some troops but you gained that skill a skill that a newbie doesn't have lol. Just trying to help man but honestly no lie... Try the email mate maybes might save some time who knows?
     

Share This Page