1. [2018/06/22]
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URGENT: Emergency Maintenance Update

Discussion in 'Official News & Announcements' started by MightyZug, Sep 7, 2017.

  1. lothorie

    lothorie New Member

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    oh, i got 5 gold characters, and they will LOST then? T_______T
     
  2. Karby64

    Karby64 Member

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    Losing data is not 100% confirmed at all.

    Please re-read the OP.
     
    Sentient_Spacedust likes this.
  3. Ralatriste

    Ralatriste New Member

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    Wow the App in Playstore is 3.9 now, that sucks.
     
  4. Doctor

    Doctor New Member

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    Hahahaaaa,time is 6 february.game is at meintanance.i said this.this game must find good developers.a maintanance never took more than 3 days..most of game build from begining less than 3 days.no game....this game goes to lose members again and again.1 gold character ?really ?i can find more gold character at 3 days.
     
  5. BigBandAidan

    BigBandAidan New Member

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    New account time boys
     
  6. BigBandAidan

    BigBandAidan New Member

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    It’s 5:00pm on the 5th where I am, pretty sure they operate based around EST/PST. Chill out, and maybe perform a fact check on what you’re saying.
     
  7. Liam

    Liam !Robot
    Hidden Variable Dev

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    Definitely not sleeping! Actually sleeping has been kept to a minimum this weekend..
    We've been working non-stop.

    I believe there may be some confusion about the date due to time zones.
    It's 2:00PM (PST) right now on Feb 5th, and the estimate we gave was late Monday (Feb 5th) at the earliest.
    We're doing everything we can to get the servers up as soon as possible.

    Any user that completely loses access to their account will still have their purchases restored (or their entire account, hopefully!) if they get in contact with us.

    Almost all data has been reconstructed, the issue is that some players may need to be manually re-linked to their accounts.

    We'll have more information about that process soon.
     
    VLADNESS likes this.
  8. Ralatriste

    Ralatriste New Member

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    Keep up the great work guys, some people just don't understand the hard work that might take, since is a free to play, people should be more comprehensive.
     
    Neherenia, Lenin17 and VLADNESS like this.
  9. moisterrific

    moisterrific Well-Known Member

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    So will the game be playable tonight or nah?
     
    Lenin17 and DokG like this.
  10. BigBandAidan

    BigBandAidan New Member

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    I mean, it seems they’ve been working hard, I believe :)
     
    Lenin17 likes this.
  11. Steven

    Steven New Member

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    Lo siento por la pregunta pero que pasa con el juego los servidores no sirven ?
    Mis datos se perderán ?
    Cuando podré jugar de nuevo y que es lo que pasa .?
     
  12. vucaar

    vucaar Active Member

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    Voy a tratar de resumir lo mayor posible:
    1. Hubo una falla critica en los servidores por lo que tuvieron que recurrir a un mantenimiento de emergencia, esto se hizo necesario porque estaba en riesgo la informacion de los usuarios, por eso ha durado tanto.
    2. Si vienes jugando desde la aplicación de LINE Skullgirls, tienes una alta posibilidad de que no haya problemas (aunque no hay que confiarse), pero si empezaste a jugar desde la nueva aplicación (version 2.0.0 ó 2.0.1) tus datos estan en posible riesgo.
    3. No es seguro pero por lo que han dicho, es probable que en la noche vuelva a funcionar la aplicación, en todo caso, va a haber compensación para todos los jugadores.
    Si tienes problemas con tus datos, vas a tener que contactar a los desarrolladores en este foro, solo que procura hacerlo en inglés para que puedan atenderte.
     
    Renan Flippy and VLADNESS like this.
  13. Brian Ford

    Brian Ford Member

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    Country Code
    US
    Country Name
    United States
    Region
    Oregon
    City
    Portland (copy, paste from website find out lol)
     
  14. Brian Ford

    Brian Ford Member

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    Put it all up search data and make sure its secure not that long normally server updates only take 30mins but its been a hiccup here and it needs more work. Worth the wait don't you think? In 3 days ur still here :)o_O yah
     
  15. Fuzzbit

    Fuzzbit New Member

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    I like the game, it's nice and fun. Maybe one of the best I played on Android. The rating on PlayStore is 4.0, when at the date of the launch was 4.4. It's a shame some people, don't know what's happening, and instead of looking to see if something's wrong, they just go ahead and give a bad rating and blame everything on the devs.
     
  16. Graveyard Heart

    Graveyard Heart New Member

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    I really
    I really hope so. I worked hard for surgeon general valentine i hope that it didnt affect it
     
    Brian Ford likes this.
  17. night

    night New Member

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    5:40 pm still mt ,well hope "late" mean 7, or 8 pm not 11, 12 because a lot of player will :mad:
     
  18. Checkmate

    Checkmate Member

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    Full support! You got this!

    >As long as it's before wednesday, we'll all be happy!

    I saved so much theonite for a big boi box. Oh my-
     
    Brian Ford likes this.
  19. WreckTech

    WreckTech New Member

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    I really enjoy the game, but could only imagine the frustration the devs are experiencing right now. We believe in this app! We know you can get it running and we love this game! Today I'm a little sad because Monday was Filia's daily & my Filia points are low
     
    Brian Ford and Lenin17 like this.
  20. WreckTech

    WreckTech New Member

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    I stashed quite a bit theonite meself- hopefully its still there!
     
    BananaLord likes this.

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