Liam personally addressed my ticket as well, and he followed through till the end on it! Don't lose hope and give them time! If they can't resolve your account today, they can surely do it tomorrow! Thanks again to Liam and the Hidden Variable team!
I've sent in an email almost 23 hours ago now. Just wondering if I can have a dm about the ETA or update on my case?
Edit: Thanks for the reply and processing for my case! Wish you best of luck with the rest of them