Recent content by Ownface

Hey everyone! We've just done our first round of banning unscrupulous users. For the sake of transparency, we wanted to formally outline some rules and guidelines. Hopefully none of this applies to anyone on these forums but - if they do - you have been forewarned. YOU WILL GET BANNED IF YOU...

@malique The servers should be back up!

It definitely seems to be affecting European players the most. We're very sorry about the delay, guys. Unfortunately there's only so much we can do ourselves, but we're trying to assist LINE in any way we can to help resolve the issue ASAP. When you guys are able to get back into the game...

As long as you login with the same account that your progress is tied to when you reinstall the app, your progress should still be there.

Here's the response from @ImaiKari on the other thread. Closing out the others to keep the convo in one thread! 1. Unless you're grabbing a cerebella, you can block immediately after any failed grab to avoid punishment. This point is mute. 2. The block lingering is not a problem. There are...

So here's the latest: Good news is that LINE is confident that they've figured out what the issue is. Bad news is that they still need to actually go about resolving it. Hopefully you guys should be able to login and play again soon, but we don't have an exact ETA. Once again, we're very sorry...

Hey @Jezuz, no worries, I'll go ahead and move this post to the suggestions forum. Thanks for the feedback!

Hi @Xenooooon, sorry to hear about your continued issues. We've made a sticky post for troubleshooting lost data, but it sounds like you're in another pickle altogether! The path to creating a support ticket is a little buried behind FAQs and EULAs. You should be able to access it in the...

Again, if you are experiencing this issue and have not done so already, providing this information is invaluable for us to have to help LINE investigate the problem: -Your region, the more specific the better (City/State/Country) -The date/time you experienced (or currently are experiencing)...

Hi @Xenooooon, sorry to hear about your issue. -Have you tried logging in with any other google accounts that you may use on your device? -Is it possible that you were logged in via a different method such as Facebook or Guest? -Did you ever replace your data/migrate it to another login method...

If you are experiencing this issue, can you provide four pieces of data when replying: -Your region, the more specific the better (City/State/Country) -The date/time you experienced (or currently are experiencing) this issue -Your device/platform (ie iOS or Android) -Your network connection...

Are you currently experiencing this issue, or is this a screenshot from earlier? If you are experiencing the issue, one potential solution that has worked for some users is to: -Close all background apps (including Skullgirls) -Disconnect from your wifi network -Turn off wifi -Wait 30 seconds...

The good news is that you shouldn't see this in prize fights. It appears to be an issue with the node map specifically. We fixed another, related soft-crash with the node map in 1.6, but this tricky one is still lingering. Any additional details/steps you can provide is always useful! Thanks...

@ThanatosDK Thanks for the post. This is an issue that has been around since 1.5. We attempted to fix it for 1.6, but obviously the issue is still recurring! If this continues to happen, please provide as much info as possible: -What did you do before the match? Change your team? Change your...

Can you guys list your devices/OS per the sticky at the top of the forum? A workaround you can try is deleting the app and redownloading it from the app store. Make sure you remember your login method/account before doing so, because you will be prompted for it the first time you start the app...