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everytime I try to send a gift or recieve a gift the game immediately gets stuck and doesn't get back to working. I closed and restarted the game multiple times and the same thing happens. i have a video recorded of it happening but it doesn't upload

I played parallel realms master (I play on Galaxy A03 Core) and before entering the match the game crashed. this happens pretty often and I thought it wouldn't do anything until I entered the realms and realised that they registered it as if I quit and killed my fighters. (I tried uploading a...