• [2018/06/22]
    By using our forums, and our in-game services, you agree to be bound by our Privacy Policy found here:
    skullgirlsmobile.com/privacy

Search results

  1. Bones

    Resolved CURRENCY DISPLAY BUG - EXPLAINED!

    UPDATE: this should be fixed in our 6.2.1 hotfix, which will be available shortly. Right now we are well aware of a bug where players' currency is not displaying properly and can sometimes lead to errors when attempting to purchase anything with Canopy Coins or Theonite. We can assure you that...
  2. Bones

    Resolved GLITCHY FIGHTERS BUG - 6.2 UPDATE

    UPDATE: This should be fixed in our 6.2.1 hotfix, which will be available shortly. As many of you have seen, mostly with Painwheel and Squigly, there are multiple times during combat where the fighter frames will be corrupted or 'glitchy'. We're actively working on this one and plan to have a...
  3. Bones

    Bug - Crash GAME FREEZING MID-FIGHT post 6.2.1

    UPDATE: We have pushed a hotfix that appears to have improved this for most players, but it appears that Samsung S20, S10 and other Samsung's still appear to be affected. We're continuing to look into why that might be happening on these devices. Please continue to share your device info on...
  4. Bones

    Resolved GAME FREEZING WHILE SENDING/CLAIMING GIFTS

    UPDATE: this should be fixed in our 6.2.1 hotfix, which will be available shortly. We are aware of a bug where the game will lag or freeze when accessing the friend's list in the Social Hub. Sometimes the bug happens when opening the tab and sometimes while attempting to claim or send gifts...
  5. Bones

    Resolved FACEBOOK LOGIN ERROR

    This should be resolved now! If you haven't done so already, please log into the game using your Facebook if that's your primary method of logging in. Reminder, though we have confidence this won't happen again, we advice all players to use multiple account bindings just in case one of the...
  6. Bones

    Resolved ENERGY RECHARGE BUG - PLEASE READ

    Over the past few weeks it was revealed that fighters who's Skill Trees are maxed out using the 'Unlock All' function were not properly recharging energy. We fixed this bug on our servers and later fixed the UI component in our 6.1.1 update. However, this unfortunately did not fix fighters...
  7. Bones

    Resolved ERROR CODE 2.pure.2 - Free Gift Claiming

    We're aware of a bug that can occur where the Daily Gift and 6.1 Gift aren't clearing out of the store after claiming them. Claiming them a second times creates an error. We're looking into it and will hopefully have a fix for it soon!
  8. Bones

    Resolved Time Thief Bug

    We are well aware of an issue with Time Thief Ms. Fortune's SA not functioning as expected. We'll be getting this fixed in our next update, 6.1. Thanks for your patience!
  9. Bones

    Resolved 6.0 Server Crashes/Slowdown

    We are aware of some server issues that are occurring relatively often at Midnight Pacific Time and during the early morning hours. Our engineers are hard at work finding ways to fix this issue and hope to have it resolved soon. In the meantime, we recommend being careful during long play...
  10. Bones

    Resolved Main Menu Black Screen

    I know many of you have been reporting a bug where the game opens to a black screen on the Main Menu, with the buttons on the screen still appearing to function. We are actively investigating this and hopefully will have a fix soon!
  11. Bones

    Resolved Marie Versus Mode Bugs

    We are aware of issues right now where using Marie in Versus mode is causing a variety of issues. We've been taking a look internally and should have some fixes in the near future! Thanks for your patience.
  12. Bones

    Resolved Chat is Temporarily Unavailable

    Hello Egrets! As some of you may have noticed, you are currently unable to access chat. This was due to some serious issues we discovered over the weekend. As a means to start fixing these problems, we had to disable the chat for all players. We are actively working on a fix and will have...
  13. Bones

    Resolved Accolades Not Unlocking

    If you are one of the many who are returning to Skullgirls Mobile after a long hiatus, welcome back! You may have noticed you have numerous Accolades that should be unlocked but aren't. These generally are the following: - Story Mode Progress Accolades - Treasure Node Accolades - Player Level...
  14. Bones

    Bug - Normal 5.4 KNOWN ISSUES

    We're aware of a handful of issues in our 5.4 update and are currently working to resolve them. Please note them in the list below and thanks for your patience! - Parallel Realms Battle Pass goal not completing as expected - Kill Joy offer in store is using art with Surgeon General - Prestige...
  15. Bones

    Resolved Bug with Huawei Appgallery 5.3 update

    We are aware of an issue that's impacting the 5.3 update installing properly when using Appgallery. We're actively investigating and will hopefully have this issue resolved soon. As a reminder, 5.3 will be the last Skullgirls Mobile update on Appgallery. Players using Appgallery to install...
  16. Bones

    Resolved UPDATE - 5.3 Daily Deals Store Bug

    This issue should be fixed in our 5.3.1 update! We are aware...
  17. Bones

    Bug - Normal Rift Season Rewards 0 bug

    We are aware of an issue where players got a mail saying their "Final Rift Rating was 0" Our engineering team is actively investigating what happened so it doesn't occur again in future seasons. If you believe to be missing End of Season Rewards please contact our customer service team and be...
  18. Bones

    Resolved Umbrella Wild Child Bug

    We are aware of an issue in 5.2 where Umbrella Wild Child where she either can't connect any hits to the opponent, the opponents jump to the left side of the stage and are unhittable or the entire fight simply locks up and players need to restart. We've got lots of info on this bug and some...
  19. Bones

    Resolved FLY TRAP IS FURRY FURY?!?!?! OH NO!

    Thank you all for the reports, we are well aware of the issue and will be fixing it ASAP!
  20. Bones

    Resolved UI - 5.1.1 Layering Bugs

    These issues should all be fixed in the 5.1.2 update. The most obvious cases of this were Beo and Eliza's Shield appearing behind their bodies and Characters moving behind defeated opponents that are lying on the ground. If you are still seeing Fighter display issues like this please share here!