1. [2018/06/22]
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Resolved All my characters cards are black

Discussion in 'Known Issues & Bugs' started by Kyothu, Mar 30, 2018.

  1. Kyothu

    Kyothu New Member

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    All of my move cards are black, all character cards are black. I tried resetting my phone, and game but doesn't help. Can somebody help me? I can't upload the screenshot, I have tried contacting the team on Facebook. I do not want to reinstall the game as I'm currently at over 5 millions on fighting event, and don't want to lose it.
     
  2. Liam

    Liam !Robot
    Hidden Variable Dev

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    @Kyothu

    Unfortunately there is no work around for this issue at the moment.
    It's a rare bug that only affects a handful of specific GPU's in a specific model of phone from a specific region.

    You're very unlucky :-(

    We hope to have this fixed for an upcoming update, thanks for your patience!
    Sorry that you're having to deal with this issue.
     
    Kyothu likes this.
  3. Kyothu

    Kyothu New Member

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    My phone is a note 8, newest os installed. Thanks for replying, at least it stopped having black pixelated problems where the fight boxes were supposed to be.
     
  4. Kyothu

    Kyothu New Member

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    Bug is solved... don't know how to change the title.
     
  5. Liam

    Liam !Robot
    Hidden Variable Dev

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    Done!

    Thanks for letting us know, glad it was solved!
     

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