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Bug - Normal Error 8.UDE. 37

Discussion in 'Known Issues & Bugs' started by SektupXZ, Jul 7, 2019.

  1. SektupXZ

    SektupXZ New Member

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    LG Stylo 4
    Android Version 8.1.0
    Whenever I complete the tutorial boss, I've gotten this error code. The first time this occurred I restarted the game and It shows the tutorial however there is a check mark by the tutorial boss fight. I'm still stuck in the tutorial
     
  2. Bones

    Bones Active Member
    Hidden Variable Dev

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    That error message specifically relates to the tutorial. Have you tried to reinstall? Also, before you started the tutorial, did you by chance bind your account to an email, FB, or Google? If not, I recommend reinstalling, binding your account, and if you get the error message again let us know and we can look into it.
     
  3. UNW@NT3D

    UNW@NT3D New Member

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    Made an account to say I'm having this issue as well. I binded my count initially, and got this error. When I reinstalled the game, I skipped the account bind, and was able to continue just fine through the tutorial, but I can't bind said account because it's already been used.
     
  4. Sairus

    Sairus AKA Cellsai
    Moderator Hidden Variable Dev

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    Can you send us in a message to our support desk and we'll get this sorted out.

    https://skullgirlsmobile.com/contact/

    Please include your phone model and OS, plus the details for the account you got stuck with.
     
    500TheoniteSeriously likes this.
  5. UNW@NT3D

    UNW@NT3D New Member

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    Would the details be the username and email of the account I used?
     
  6. Sairus

    Sairus AKA Cellsai
    Moderator Hidden Variable Dev

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    - The Display Name for the new account.
    - The Facebook/Google account details you used on the first account
    - Phone Model / OS

    That should be enough to sort it out
     

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