• [2018/06/22]
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Bug - Normal I cant login using my google account

Skek69

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i downloaded the game after i uninstalled a few months ago but now that i downloaded it again i click on the RETUNRING PLAYER button and the google option the "Choose an Account" screen pops up but it doesnt respond when i click on my google account if i click outside the box it just goes back to the
NEW PLAYER
RETURNING PLAYER
screen i have a screenshot of where it stops responding to my clicks if it helps ive also had this problem for about a week the first account is the one im using for skull girls but none of those do anything
 

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  • Screenshot_20230409-214838_Google Play services.jpg
    Screenshot_20230409-214838_Google Play services.jpg
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Hi there Skek69!!​

Looks like you might need to ask for a ticket from the HVS SUPPORT TEAM. But first read this article, and see if you can log in with other service as Facebook or LINE. Did you use your Vanja email to log in with a password even if it´s the same as the google acount login? No? Then don´t worry, as the article says, the support team has your back!

Please go to the upper right of the webpage an clik in "New support ticket" and fill the form to get a ticket (Duh! hahaha!). Attach "all of the account details that you can remember and get, and let them know what you've tried so far to resolve the issue" (Please, be patient, the Support Team will help you as much as they can, but there´s a lot of other tickets they have to atend, so it might take a little bit to get an answer).

Hope you can get back your account as soon as posible!!​