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Discussion in 'Known Issues & Bugs' started by StarJMV, May 21, 2020.
I did 3 Million points
Same here, I didn't get any message about the Silver PF, even though I scored something in the range of 700k points.
If you're mail said to claim rewards and there were none attached, you'll need to contact our customer service at skullgirlsmobile.com/contact so they can take a look at your account
In my case, I didn't even get a message about it in my mailbox.
Same thing happened with the Silver Eliza pf just now: the mail is totally missing, even though I scored some points from defense wins (enough to complete the first few milestones at least). That should be enough to get a message saying 'you didn't earn enough to get ranking rewards', but that mail never arrived.
I'll send in a Contact Us report soon so that this situation can hopefully get sorted out.
EDIT: False alarm, the Silver Eliza message did show up eventually. But I'm still missing the Silver Squigly message so I'll send in a report to get that sorted out.
PF mails can sometimes take a few hours to process, I recommend giving it some time before raising the alarm. I also understand the excitement of receiving epic lewtz in the mail. If there's any error in processing we get notified and will correct it.