1. [2018/06/22]
    By using our forums, and our in-game services, you agree to be bound by our Privacy Policy found here:
    skullgirlsmobile.com/privacy
    Dismiss Notice

Bug - Normal I did not receive my prize from the silver prize fight

Discussion in 'Known Issues & Bugs' started by StarJMV, May 21, 2020.

  1. StarJMV

    StarJMV New Member

    Joined:
    Apr 20, 2019
    Messages:
    3
    Likes Received:
    0
    I did 3 Million points
     

    Attached Files:

  2. Lililira

    Lililira Well-Known Member

    Joined:
    Oct 24, 2019
    Messages:
    193
    Likes Received:
    367
    Same here, I didn't get any message about the Silver PF, even though I scored something in the range of 700k points.
     
  3. Bones

    Bones Active Member
    Hidden Variable Dev

    Joined:
    Jan 3, 2019
    Messages:
    249
    Likes Received:
    135
    If you're mail said to claim rewards and there were none attached, you'll need to contact our customer service at skullgirlsmobile.com/contact so they can take a look at your account
     
  4. Lililira

    Lililira Well-Known Member

    Joined:
    Oct 24, 2019
    Messages:
    193
    Likes Received:
    367
    In my case, I didn't even get a message about it in my mailbox.

    Same thing happened with the Silver Eliza pf just now: the mail is totally missing, even though I scored some points from defense wins (enough to complete the first few milestones at least). That should be enough to get a message saying 'you didn't earn enough to get ranking rewards', but that mail never arrived.

    I'll send in a Contact Us report soon so that this situation can hopefully get sorted out.

    EDIT: False alarm, the Silver Eliza message did show up eventually. But I'm still missing the Silver Squigly message so I'll send in a report to get that sorted out.
     
    #4 Lililira, May 28, 2020
    Last edited: May 28, 2020
  5. Bones

    Bones Active Member
    Hidden Variable Dev

    Joined:
    Jan 3, 2019
    Messages:
    249
    Likes Received:
    135
    PF mails can sometimes take a few hours to process, I recommend giving it some time before raising the alarm. I also understand the excitement of receiving epic lewtz in the mail. If there's any error in processing we get notified and will correct it.
     

Share This Page