Bug - Normal I lost my theonites

[Alex3178]

Today, June 5, I went to spend 500 theonites to buy a relic of the month and the game took me out and when I entered I lost the theonites and it did not give me any relic of the month

 

[Jojojojo]

Hi,

Could you give us your Skullgirls Username and user id and we can look into this for you?
Additionally, could you give us a rough estimate on when this occured? (A rough date and time would help).

 

[Alex3178]

Hora,

¿Podrías darnos tu nombre de usuario y tu ID de usuario de Skullgirls y podremos investigar esto por ti?
Además, ¿podría darnos una estimación aproximada de cuándo ocurrió esto? (Una fecha y hora aproximadas ayudarían).

user alex3178 ID 03hy-iuc96 date 06/05/2024 time from 10 Am to 1 Pm

 

[Jojojojo]

Thanks for the info! We've looked into your account and see that your 500 theonite was used properly for the relic purchase and that your relic was received and opened correctly.

-On 06/05/2024 23:54:05 +0900 UTC your account spent 500 theonite on a Summer Breeze relic bringing you from 790 to 290 theonite.
-On 06/05/2024 23:54:05 +0900 UTC your account opened the relic and received a Silver Annie Ninja Star.
-On 06/05/2024 23:54:05 +0900 UTC your account received 40 Gold Relic Shards bringing you from 440 to 480 Shards.

In Skullgirls, the moment you open or purchase a Relic, the rewards are added to your collection instantly. The two actions take place at the same time on our server, regardless of what happens on your device.
We do this to make sure that even if you close the app or lose connection to the internet, none of your rewards are lost.

We hope this helped you out!