Bug - Normal no quest reward

[shaniecitron]

Hello, there is a quest in the game where you can get 10 golden characters and the reward for this is 1000 gold shards
so I already have these ten characters, I already restarted the game and the phone too, but they didn’t give me a reward for this task

 

[Bones]

10 characters, not variants of characters. In this screen shot you have: Cerebella, Peacock, Valentine, Parasoul, Big Band and Filia. That's 6.