Bug - Normal Premium pass Didn't unlock after payment

[PorKos]

I bought a premium pass, the game wrote that I need to go to mail and get the rewards. The mail is empty, there are no rewards, and the premium pass is not available. Please help as much as you can
ID 2lv7-gnlb
Nickname: Поршень

 

[Bones]

Resolved - OFFICIAL - MISSING REWARDS, PLEASE CONTACT CUSTOMER SERVICE

If you are missing rewards from recent server issues, please do not make a thread here. You will need to contact customer services directly to resolve this. Please include this information when you contact customer services: - What is your Skullgirls Display Name? - What is your Skullgirls User...

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