1. [2018/06/22]
    By using our forums, and our in-game services, you agree to be bound by our Privacy Policy found here:
    skullgirlsmobile.com/privacy
    Dismiss Notice

Bug - Crash Unwanted purchases

Discussion in 'Known Issues & Bugs' started by YousefErza123, Jul 2, 2020.

Tags:
  1. YousefErza123

    YousefErza123 New Member

    Joined:
    Jul 2, 2020
    Messages:
    4
    Likes Received:
    0
    Good morning everyone
    I have this continuous problem made it by the Skullgirls app of asking to pay a certain amount of money and receive nothing after paying. Like now I had a bug crush that forced me to delete and download the game again when I start to download a message popped up asking for payment.
    As shown here
    I don’t know how to solve this problem.
     

    Attached Files:

  2. TonyPartridge30

    TonyPartridge30 Well-Known Member

    Joined:
    Jul 11, 2017
    Messages:
    669
    Likes Received:
    521
    I don't think asking for verification is the same as asking to pay. Your Apple Store app may be set to ask for approval before downloading any app, free or otherwise. Asking for verification is just making sure that it's actually you who is trying to download the app, and not someone who stole your phone.
     
  3. YousefErza123

    YousefErza123 New Member

    Joined:
    Jul 2, 2020
    Messages:
    4
    Likes Received:
    0
    That’s true but doesn’t make any sense when the amount of purchase 107.94SAR was the total of six orders of 250 theonites. Each order equals 17.99 SAR and that is definitely a purchase from the game what shall I didn’t ask for and I didn’t get anything in return for paying 107.94 SAR.
    So I don’t know how to deal with this problem that’s why I am asking for help.
     

    Attached Files:

  4. TonyPartridge30

    TonyPartridge30 Well-Known Member

    Joined:
    Jul 11, 2017
    Messages:
    669
    Likes Received:
    521
    First you should check your phone for any purchase confirmation emails, or look through your app purchase history. If you press the Gear symbol, go to Support, and press Purchase History, you can see current amounts of theonite and canopy coins you bought with real money (next to Charged). If you accidentally made an in-app purchase, you'll have a record of that purchase in your email or in your App Store purchase history. If you can find proof that purchase was made, but you don't remember making the purchase, then you might want to get your phone checked for malware or hacking.
     

Share This Page