Bug - Normal Lost silver move relic upon opening

[WreckTech]

Just like the title says: I had a silver relic and decided to open it, came to this screen



And had to restart the game, checked moves and there was no new relic

on an iPhone 6+, OS 11.2.5

 

[Liam]

@WreckTech

Hey, sorry to hear this!
When errors like this happen, you should still receive your move, but it will be silently added to your inventory.


The Relic opening sequence is set up so that it is impossible to open a Relic without receiving a reward, those two steps happen at the exact same time on our server.
If you received a duplicate Silver Move, it can be very difficult to tell which new move was added to your collection.

Could you check to make sure that you have updated to the most recent version of the app? (2.2.1?)
You can view your version number when the game first launches in the lower left.

 

[WreckTech]

thank you Liam!
This happened a day prior to the update, I updated already.
Usually I upgrade all the move relics I want to keep, so all of mine are above 4
When checking I didn't see a new relic which would have been a 1.

 

[Liam]

If you can share some more details with me, I can investigate further:

- Your time zone.
- The time the Relic was opened.
- Your display name.

Let me know if that works for you!

 

[WreckTech]

TZ- EST
Relic opened on Monday 2:43PM
Handle: IronLung

 

[Liam]

TZ- EST
Relic opened on Monday 2:43PM
Handle: IronLung

Thanks!

It might be a little bit before I can look into this, but I'll let you know if I see anything out of sorts.

 

[WreckTech]

I appreciate it, Liam!