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Thanks for the reply. I wish the convert option didn't give resources other than shards. I don't need essence or skill points; I only need shards. If that's the ideology, at least it can give half the shards needed for a relic per diamond or something. Do people use it on its current feature?

Hello, I have already contacted support but they are telling me the usual in-game info and relic odds. The main issue with my account is I am getting the same diamonds back to back from my diamond and premier relics. Let me post some pictures to explain better. 4 Fly Traps, 2 Freeze Frames...