Bug - Normal 1000 diamonds not claimed

[h_u_b]

I was claiming the “get 10 diamond characters” reward, but it was just loading forever so i closed the game and went back but the game said i already claimed the reward without actually giving me it. Can this be fixed?

 

[Bones]

Unfortunately we had some server troubles around the time you posted this. It has since been resolved and the game should be working normally. Apologies for the inconvenience!

If you share your SGM username and Public ID, we can investigate your account to check for any missing rewards

 

[h_u_b]

I was claiming the “get 10 diamond characters” reward, but it was just loading forever so i closed the game and went back but the game said i already claimed the reward without actually giving me it. Can this be fixed?

Unfortunately we had some server troubles around the time you posted this. It has since been resolved and the game should be working normally. Apologies for the inconvenience!

If you share your SGM username and Public ID, we can investigate your account to check for any missing rewards

Here is my username and id

 

[h_u_b]

Here is my username and id

I had to crop it out into two images bc i didnt want my email and stuff leaked

 

[Bones]

@h_u_b I reset that Accolade so that it should be claimable again. Restart the game and see if you're able to claim it, thanks.

 

[h_u_b]

Thank you so much. I was able to get my reward have a great week dude

 

[h_u_b]

I got death wish too tysmmm