Bug - Crash Crashing after 4.9.2

[Merrie Melodies]

I'm getting consistent crashes after updating (on Android). It's always on a loading screen, or the end of a battle (usually can't get that far). Resetting and reinstalling didn't work.


Edit: also crashes every time I try to select gameplay tab in options or social hub

 

[Bones]

Will you share your device info please?

Device Model and Android version.

 

[Merrie Melodies]

Will you share your device info please?

Device Model and Android version.

Samsung Galaxy S21; android v12

 

[Bones]

To be clear, you fully uninstalled and reinstalled the game? Oddly enough, the game was crashing on startup on my Android 12 and 4.9.2 had a fix for it. I'll check with our engineering team as to why it might be crashing on your particular device.

 

[Merrie Melodies]

To be clear, you fully uninstalled and reinstalled the game? Oddly enough, the game was crashing on startup on my Android 12 and 4.9.2 had a fix for it. I'll check with our engineering team as to why it might be crashing on your particular device.

Yeah, I fully uninstalled/reinstalled.
Also, to be clear my game doesn't crash on startup

 

[Bones]

Yeah, I fully uninstalled/reinstalled.
Also, to be clear my game doesn't crash on startup

Well that's good at least, how long are you playing before it crashes? I'll see if I can repro on my device

 

[Merrie Melodies]

Well that's good at least, how long are you playing before it crashes? I'll see if I can repro on my device

Sometimes I can play one match, but it almost always crashes on the exp screen. Usually though it just crashes on the first loading screen. Cabinet and Relic screens crash sometimes too.

 

[Merrie Melodies]

Well that's good at least, how long are you playing before it crashes? I'll see if I can repro on my device

I was just able to do a holodeck match, finished it normally. Tried to open social hub and instant crash.

 

[Jesse Starlight]

I'm having the same issue on the same phone but the Ultra version and same OS. Any updates on a fix?

 

[Khaleos]

Hello,
I have exactly the same problem which prevents me from playing the game properly. The only difference is that I use a samsung Galaxy S10e and android v11.

 

[Bones]

We suspect we know the cause of this and should be resolved in our next update. Sorry for the inconvenience.

 

[Merrie Melodies]

We suspect we know the cause of this and should be resolved in our next update. Sorry for the inconvenience.

Thank you! Any idea on when said update will be out?

 

[Bones]

I do have an idea...but I won't say anything official. Keep an eye on our twitter page!