I cant get parasoul in my account

[K1t_k4t]

I cant get parasoul in my account, it gives error, idk why, i deleted the game didnt help me, i made a ticket but they didnt respond me for 2 weeks idk what to do please help me, it says this when i try to claim my parasoul which is given at the start of the game, i cant claim it

 

[K1t_k4t]

I cant get parasoul in my account

I cant get parasoul in my account, it gives error, idk why, i deleted the game didnt help me, i made a ticket but they didnt respond me for 2 weeks idk what to do please help me, it says this when i try to claim my parasoul which is given at the start of the game, i cant claim it

forum.skullgirlsmobile.com

 

[K1t_k4t]

https://www.mediafire.com/file/0euc...1-15-30-53-039_com.autumn.skullgirls.jpg/file here is the proof