• [2018/06/22]
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Bug - Normal I have some difficulty reaching your server :(

kertu.hotline

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Joined
May 30, 2022
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Sometimes game just refuses to response and just drops my fight. I am losing streak in Prize Fights and some rifts from that, even if the fight didn't started. I already spended like ~500 teonite on restoring my streaks. I have this issue about 6 mouths. Idk what to do with this. I attached some links with screen recording of that issue.



 
What device are you playing on and what version of the OS is it using?

What region of the world are you playing from and is this happening on Wi-Fi or while using a mobile network?
 
Xiaomi Redmi 7A, Android 9
From Russia. It happens regardless of Wi-Fi or mobile network usage.
 
We've determined that the issue is likely related to the recent sanctions in Russia, which has blocked access to paid apps and items from Google Play.

I have heard of players who have reinstalled SGM on a Huawei device through AppGallery and were then able to access the store successfully.