Bug - Normal Prize fight bug

[Hideaki]

I need help, many of the Spanish server can enter the Prize fight "Spring Cleaning" but to my appears this, I don't know if it's something general or what happens

I hope it's a solution, In advance thank you very much

 

[Bones]

These are often temporary network issues that should resolve themselves, are you still getting this error?

 

[Hideaki]

Estos son a menudo problemas de red temporales que deberían resolverse solos, ¿sigue recibiendo este error?

Yes, and this problem occurs only with "Spring Cleaning"

 

[Pochito]

Sí, y este problema ocurre solo con la "Limpieza de primavera"

A mí también me pasa lo mismo Hideaki, solo en esa pelea premiada me sale ese error desde hace 3 días, espero lo solucionen pronto.

 

[Bones]

Yes, and this problem occurs only with "Spring Cleaning"

Will you please share your account info and I will have an engineer investigate.

I need your Username and Public ID (located in the bottom right of the options menu)

 

[Hideaki]

My Ussername is: Hideakiuwu

My ID is: 4r3d-3d21l

 

[Bones]

I had an engineer take a look but they didn't find anything awry. Have you already tried to reinstall the game?

 

[Hideaki]

Yes, I did it twice. Remains the same, Iguess I won't be able to play this prize fight, still thanks for the help