Bug - Normal Rift Reward Disappear

[Vold]

Last week, I was Gold 2 and played 20 rift battles(almost rank 1200).
And as you know, yesterday rift season was over and had issue.

I received only mail about rift reward delayed. No keys, No shards, No coins. There is nothing!

Official Notification said like this.

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1. Players that were sent the correct rewards will not have their rewards adjusted.
2. Players that were sent Legend Tier rewards will not have their rewards adjusted.
3. All players have been reset to the Rookie Rank.

The end result of this is that some players will receive higher rewards than expected, but no player will receive less than what they earned this season. Sorry for any confusion!

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This is wrong information, cause there are many people who received no reward by mail collection.(including me!)

I don't want Legend tier reward. I just want to get 'my' reward.

Please do not ignore this problem. Thanks.