Bug - Crash Rollback in skullgirl??

[Heades]

I cleared expert 100% main story "Who's the boss" and i receive a relic atleast 7+ , and i got golden character i was so happy with that becouse i got my favorit character(fukua), but she gone after update "6.0.1", and the story still 100% i was sock its attacked into my soul.
-for someone whos dont know what rollback is :
Rollback its when you doing something/farming/clear quest for earn xp or item , its will gona come back to time before you start the earn something, all reward will return, Rollback was happen in most popular pixel sandbox game in 2015-2017, i dont know its bug? or something, but its terrible

 

[Bones]

Sounds like you're missing a character. Please contact customer support so they can investigate. skullgirlsmobile.com/contact

Resolved - OFFICIAL - MISSING REWARDS, PLEASE CONTACT CUSTOMER SERVICE

If you are missing rewards from recent server issues, please do not make a thread here. You will need to contact customer services directly to resolve this. Please include this information when you contact customer services: - What is your Skullgirls Display Name? - What is your Skullgirls User...

forum.skullgirlsmobile.com