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Other Supported Android Devices

Discussion in 'Feedback & Suggestions' started by cybik, May 20, 2017.

  1. cybik

    cybik Moderator
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    Since there is no way to control the fighters with a hardware gamepad (you may not have implemented that input code yet), ya MIGHT want to remove support for the SHIELD AndroidTV on the Google Play Console.
     
  2. Davybot

    Davybot New Member

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    This seems like the perfect thread for my question too. I have a friend who has an android device, a HTC 10, but its apparently incompatible with the game. Is it going to be supported in the future or is he done for?
     
  3. SoapyFam

    SoapyFam Member

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    The game supports 4.4.0 and up it may be not possible for him to play the game he maybe done for or not depends on what the version of the phone your friend has.
     
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  4. cybik

    cybik Moderator
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    Bro, the HTC10 is literally the latest from HTC.
     
  5. SoapyFam

    SoapyFam Member

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    I'm a woman and second maybe the device runs up to 4.4.0 kitkat and up.
     
  6. cybik

    cybik Moderator
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  7. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    http://forum.skullgirlsmobile.com/threads/android-device-compatibility.113/

    The HTC 10 should not have any issues running the game, but it's so new that there might not even be a play store device catalog entry for it yet. Does your friend have any other issues with other games, or are they trying to access the store from a region outside of the US? I'll ask the store team to look into it. I'll also tell them to remove the Shield TV.
     
    #7 Ownface, May 24, 2017
    Last edited: May 24, 2017
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  8. cybik

    cybik Moderator
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    Actually, I was asking if you could *remove* the Shield AndroidTV, as it doesn't have a touchscreen and isn't conducive to the input approach you have.
     
  9. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    That's totally what I said...yeah...

    But yes, I meant remove :D
     
  10. Davybot

    Davybot New Member

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    Ah cripes, that's the issue then, he's from the UK. His other games work fine. Thanks for the help y'all.
     
  11. lego_yoda

    lego_yoda New Member

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    Will there be a release for the LG Nexus 5X? My region (Canada) was part of the soft launch and the Play Store entry has always stated that the App is incompatible with my device. The 5X is currently running Android 7.1.2.
     
  12. HumbleAsshat

    HumbleAsshat New Member

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    Actually I think my question kind of fits in here (feel free to delete it/tell me to if it doesn't) but I use a Samsung Galaxy J3 (2016 version) however it says the game is not compatible, I'm using Google Play Store so no pirating and stuff, it's the day of the official release. Hopefully it'll be sorted soon!
     
  13. Dunce2000

    Dunce2000 New Member

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    I tried to download the game but it states that it's not compatible with my Samsung Galaxy S5. I don't understand why since the same phone was able to play the closed beta.
     
  14. HumbleAsshat

    HumbleAsshat New Member

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    Yeah, maybe they need to add some Samsungs to the list of devices that can... compatibalise with it???
     
  15. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    The J3 and the S5 are not currently supported. That may change for the S5, but the J3 is below min spec. We're going to add some general guidelines as far as spec goes on the device compatibility sticky.

    Added to the sticky: "If your device has 1.5 GB of RAM or less, it is not compatible. If your device does have more RAM than that, it's likely been manually filtered based on performance testing. If you truly believe that your device has been filtered by mistake, you can reach out and let us know, but we will not be responding to every individual "Why doesn't my game run on X device?!" inquiry."

    http://forum.skullgirlsmobile.com/threads/android-device-compatibility.113/
     
    #15 Ownface, May 25, 2017
    Last edited: May 25, 2017
  16. HumbleAsshat

    HumbleAsshat New Member

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    So I need to get a new phone, fml :')
     
  17. lego_yoda

    lego_yoda New Member

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    The Nexus 5X has 2GB ram, a Snapdragon 808 running at 1.8GHz and an Adreno 418 GPU. Was the 5X filtered out via performance testing?
     
  18. Dunce2000

    Dunce2000 New Member

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    ...yeah now i can see why its not up for S5. Though I'd like to know what change to make performance drop like that from beta. Even with lighting effects off.
     

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