Bug - Normal Unable to navigate past tutorial if final match finished after network dropped.

[Noryien]

Device : iPhone 6S Plus
OS : iOS 10.3.2
App Version 1.2.0

Issue: User is unable to progress past the tutorial if the the network drops during the final battle. The progression is locked and the user is unable to tap on the final boss again. If the user kills the app and restarts they are stuck in the same place after the app logs in again.

The original issue was that the network dropped during the final battle and after beating the boss the user continuously received a message that the app was not able to connect even though the network connect was back to normal. Killing the app and restarting brings the user back to the tutorial screen where they are unable to select the final battle again.

 

[Noryien]

Is there additional information that I can provide? This blocks the user from using the app completely with seemingly no workaround.

 

[Danny_the_Dog]

Im not an iOS User so don't how much disastrous thing would be to install the game, reset device's settings (something like factory reset but without clearing Ur apps) and then installing again the game?

 

[Noryien]

The state of the game is synchronized when you log in again after installing the app after removing it.

 

[Ownface]

@Noryien There are a number of network connectivity edge cases that should be fixed in the next build. Can you PM me your login method? In the mean time, you can try a different method. Each account will have separate data.