1. [2018/06/22]
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Resolved Decompressing data stuck

Discussion in 'Known Issues & Bugs' started by tedddddddd, May 15, 2018.

  1. tedddddddd

    tedddddddd New Member

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    Still can't play the new update since I get stuck on the decompressing data part. It keeps resetting to a certain point. I tried turning the game off, deleting the cache, and clearing storage. Still stuck. On Android 7.1.
     
  2. Robokit

    Robokit Member

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    I had a similar problem, namely getting stuck on data decompression with the progress bar resetting to 3 % or so repeatedly . What I did at the time was exit the game right when it was stuck, and relaunch the program.( without clearing cache or storage) it worked for me the first time I tried it, so I didn’t have the recurrent situation you described. Btw, I’m playing on an iPad mini 2.
     
  3. tedddddddd

    tedddddddd New Member

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    Well, I tried uninstalling and reinstalling the game and it worked. So, uhhh, closed? I just had to wait a while before I got anywhere with good wifi to re-download everything.
     
  4. Liam

    Liam !Robot
    Hidden Variable Dev

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    Sorry I didn't get to this sooner, glad to hear everything was resolved.
     
  5. LarsSy

    LarsSy New Member

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    Im suffering to this now, phone is sony xperia f3116
    Surely memory isnt my problem. So is it because im only using cellular data and not wifi thats why decompressing always resets?
     
  6. Psyche

    Psyche Not An Actual Corgi
    Moderator

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    It is possible that a cell data connection might be the root of the problem. Do try it with Wi-Fi if you can, because I’m not sure what else to recommend.
     
  7. Liam

    Liam !Robot
    Hidden Variable Dev

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    Skullgirls will download about 1GB of data of a cellular connection if you let it, so we always always recommend that you download over a strong WiFi connection.

    Downloading 1GB over cellular data is rough on your cellphone bill, and the data is far more likely to have one file get damaged due to a weak connection.

    As soon as one file is damaged, the app can't decompress. Give it a shot over WiFi and let us know if the issue persists!
     
  8. LarsSy

    LarsSy New Member

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    Hello sir Psyche and sir Liam i will try it with wifi connection thanks

    I have another question: can i manually do the process? I could ask my friend to send me the game data files.
     

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