Bug - Crash Relics Marie, I bought and they didn't deliver anything to me.

[K3E8]

Good morning, yesterday I bought a package of Marie relics from 10+1, but the game did not give me anything. However, I do get the charge (image attached).
If you can give me a solution or refund the cash, since my Bank application does not allow me to make a clarification.
Greetings.

 

[Bones]

For any purchase issues like this you'll need to contact customer support so they can investigate. Our response time was a little longer due to the holiday break, but should be back to normal now.

Resolved - OFFICIAL - Missing Rewards, Please Contact Customer Services

If you are missing rewards from recent server issues, please do not make a thread here. You will need to contact customer services directly to resolve this. Please include this information when you contact customer services: - What is your Skullgirls Display Name? - What is your Skullgirls User...

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