Bug - Normal I buyed a 10+1 normal relics and don't get it

[Fenix De Astora]

I was playing in a samsung j4+ 32Gb Rom,2Gb Ram,i buyed a 10+1 normal relics it was taking a time and boom,didn't get anything checked my charachters anything new at all,1k teotonite to the trash

 

[Sairus]

Sorry about the issues you've had here. Can you contact customer support ( https://skullgirlsmobile.com/contact/ ) and we'll investigate your missing items?
There's a bit of a backlog in messages at the moment, but I promise we'll get to you as soon as we can.

 

[Fenix De Astora]

Sorry to disturb,but actually has happend a week,i like to know if i can get my teotonite back i just want a yes or no,i know you are doing your job but, i like to know a answer i already sent my profile info by outlook,but here are the screenshots again

 

[Bones]

If you sent a ticket into customer service with your screenshots it'll be reviewed. Thanks for being patient.

 

[Fenix De Astora]

If you sent a ticket into customer service with your screenshots it'll be reviewed. Thanks for being patient.

Sorry for my ignorance,but how i send them to costumer service? And btw sorry for the time R.I.P Internet for a days

 

[Fenix De Astora]

If you sent a ticket into customer service with your screenshots it'll be reviewed. Thanks for being patient.

Oh now i remeber i (sorry btw troubles with the Internet),i send one with the screenshots in the past but welp i'm gonna send another i guess (I already send it thank you for ur time and Client Atention) (The E-Mail used to make the ticket: deag-2004@hotmail)