Recent content by Bones

When you close them both? I'm not sure what that means. Can you just say step by step what happens. Sounds like maybe you're tapping on both XP boosts at the same time

This is happening every single time you try to use an XP boost? So it just never works?

We are aware of the new Brain Drain guest star specifically causing lag, particularly his Brainstorm move, so be on the lookout for that in case that's causing it. Overall though, we are aware the new guest stars may be putting more stress on devices. If you're playing for 3-4 hours at a time...

This has been happening to quite a few players. If you haven't already, try reinstalling to see if that resolves it for you and let me know.

In order to win a revenge battle, the attacker must not only defeat all nodes, but must score more points than the opponent who attacked their base. e.g. Someone defeats my base and scores 12,000 points I choose to Revenge and defeat their base, but only score 11,000 points. I lose that Revenge

There's a new backstage pass every month!

Is Valentine appearing as 'glitchy?' We've had a bunch of reports of that specifically, but historically a reinstall fixes it.

We still have a lingering bug where you can tap two nodes at once and then complete them, which I think causes this. Obviously not much we can do for you now, as the maps have reset. Let us know if this happens again in the future and hopefully we can reset it for you sooner.

If this happened last year, there's not much we can do. We don't store collection data back that far unfortunately.

If you haven't already, please try reinstalling and let me know if it still occurs regularly for you.

Getting error code 0 means there is an unknown network error happening somewhere. Unfortunately, that could mean any number of things and it's particularly hard to pinpoint what may be causing it. If possible, I recommend you try playing on a completely different internet connection than the...

It's a known bug, something we hope to address in future updates.

Parallel Realms resets on a timer, not based on whether or not you're capable of playing it. You just need to wait till it resets.

You are solely accountable for remembering your login information. If you have account bindings set up on your account but can't remember the login, there's nothing we can do.

It's certainly possible it's related to where you are in the world. If you haven't yet, try a different internet connection and see if that changes anything. If you're on Google, I know some players have had success with re-logging into their Google account on their device and then trying the...