1. [2018/06/22]
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Resolved Can't Activate any Spacial Moves & BB

Discussion in 'Known Issues & Bugs' started by Kanashī Fuan'na, Oct 25, 2018.

  1. Kanashī Fuan'na

    Kanashī Fuan'na New Member

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    Device: Samsung Galaxy S6 Edge
    Version: 7.0



    Is it my phone or the game because everytime i accidentally touch the recent botton and going back on game i cant touch any SM and BB but i can make any combos on the fighter. And i cant even swap fighter.

    This happen 3 times now and its really annoying because when i play in PF and this happen its really hard to win actually (^_^;)

    Sorry for the wrong grammar im not very good at english
     
    #1 Kanashī Fuan'na, Oct 25, 2018
    Last edited: Oct 26, 2018
  2. XenoQueen

    XenoQueen New Member

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    I think that is the game.
    I saw other person with the same problem as you.
     
  3. Liam

    Liam !Robot
    Hidden Variable Dev

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    Thanks for the report!

    We're still investigating this issue, as we're not totally sure how to reproduce it reliably so that we can fix it.

    If you're able to share any of the steps you took to cause this issue, that would really help us out in our investigation. Thanks!
     
  4. Kanashī Fuan'na

    Kanashī Fuan'na New Member

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    When i accidently press the home botton on my phone and when i go back thats it. I dont know if thats the problem tho. ┐( ̄ヘ ̄; )┌ im not sure 'bout that.
     
    #4 Kanashī Fuan'na, Oct 25, 2018
    Last edited: Oct 26, 2018
  5. AlexanderHellPrince

    AlexanderHellPrince New Member

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    A mí también me pasa eso además estoy perdiendo energía, tiempo y rachas u.u

    (Perdón no soy muy bueno en el inglés y solo quería expresarme)
     
  6. Kanashī Fuan'na

    Kanashī Fuan'na New Member

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    Whats the cause of your game bug?
     
  7. AlexanderHellPrince

    AlexanderHellPrince New Member

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    No puedo activar ningún movimiento pero es algo aleatorio ya que una batalla está bien y la siguiente no u.u
     
  8. Kanashī Fuan'na

    Kanashī Fuan'na New Member

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    Thats what happen to me yesterday. (# ̄ω ̄)
     
  9. AlexanderHellPrince

    AlexanderHellPrince New Member

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    Yo nada más espero que puedan corregirlo amo el juego y ya perdí muchas rachas y energía u.u
     
  10. Liam

    Liam !Robot
    Hidden Variable Dev

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    An update has been released in the App Store and Google Play Store (2.7.1) which should hopefully resolve this issue. Give it a shot and let us know if you still experience this issue!
     
  11. Kanashī Fuan'na

    Kanashī Fuan'na New Member

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    Thank you Dev (*・ω・*)b
     
  12. Laho

    Laho New Member

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    Hello, Liam! I just wanted to let you know that I'm still experiencing this issue even after updating the game :<

    I'm playing on a OnePlus 5t (oneplus A5010) Android version 8.1.0; Oxygen OS version 5.1.5
     
  13. AlexanderHellPrince

    AlexanderHellPrince New Member

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    Lamento decir que sigo experimentando el error en los movimientos y BB.

    Ya actualice la aplicación y al menos ya no hay lag. Espero y puedan apoyarnos ya que sigo perdiendo energía y rachas.
     
  14. Liam

    Liam !Robot
    Hidden Variable Dev

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    Thanks for the report! Yeah... we're aware that it seems the issue wasn't fully fixed in our latest hotfix. We're going to keep investigating and we'll aim to have this fixed ASAP.

    There likely won't be any movement until Monday, but we'll see where things are at then.

    If anyone has any information about how to reliably reproduce this issue at will, that would be super helpful! With that information, we should be able to fix this very quickly.
     
  15. Myasnikus

    Myasnikus New Member

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    also such a bug was = (
    the only way I could repeat:
    (without closing the game) opened the top menu of the phone, pressed on (on / off) power saving and when the mode was activated (or deactivated) threw it back into the game and the buttons do not work. (more precisely, when you click in one place, another is clicked)

    since i don't trust the translator. I recorded a video.
     
  16. Laho

    Laho New Member

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    so far i have not yet been able to reproduce the gltich. But what I remember was switching between apps (messaging and skullgirls) and when I switched back to skullgirls the tag-ins and moves no longer worked (both BB and special attacks).

    If it's any help, my account is linked to Facebook, and also gmail. And I also play the same account on my iPad mini 4, ios11. I have not yet encountered that glitch on my ipad mini.
     
  17. Kanashī Fuan'na

    Kanashī Fuan'na New Member

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    Yeah sorry but the glitch still operating
    w( ̄△ ̄;)w!

    I also thought that the cause of the bug was switching app or accidentally pressing the switch app
     
    #17 Kanashī Fuan'na, Oct 28, 2018
    Last edited: Oct 28, 2018
  18. ar13

    ar13 Member

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    Same thing on 2.7.1. Thankfully it has only happened on the dailies and accursed. I tried reproducing the bug by tapping recents and home a couple of times while the game was paused (and unpaused), and swapping to different apps as well, but it didn't happen again.

    Oneplus 3, Android 8.0.0, OxygenOS 5.0.6
     
  19. UltimateShowstopper

    UltimateShowstopper New Member

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    The same problem when I curtail the game during the battle and come back in few seconds. Even the change of character does not work.
     

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