Bug - Crash GAME FREEZING/CRASHING END OF FIGHT

[Jaldaboath]

@Agresiva Do you recall the three opponents on that node? We're starting to suspect it could be a combination of fighters + the S24 that's causing the freeze. The fact you froze twice on that node with two different teams is a pretty big clue, so hopefully we can recreate it on our side.

Hi @Bones do you have a recommended gameplay settings to lessen odds of a freeze or crash?

 

[Jaldaboath]

Rift freeze. Round lost. Omg. Please send help.

Defense soul crasher meow and furever
offense inner pieces toad warrior

 

[Josar]

Fur monger, death wish, surgeon General.
Starlight rose, Plot Twisted, and Eager Deceiver
Nightmare Parallel Realms
galaxy s20+ 5g

 

[Jaldaboath]

Parallel realms last node
S24 ultra

 

[Josar]

Match: Slot's O' Fun
Team: salty, mummy dearest, and feathered edges.

Opponent: Star shine, fly trap, and unholy host.

450q-1jtflj2

On the replay I won but I still lost my streak

 

[Jaldaboath]

This was the offense. Defense was unholy host, cant remember the specific white dahlia and stand out

s24 ultra. Dahlia diamond PF

 

[Bones]

Hi @Bones do you have a recommended gameplay settings to lessen odds of a freeze or crash?

I don't unfortunately, unless the S24 has unique hardware settings you can play with, but I doubt it. If you haven't tried yet though, you can mess with the settings in game, turn on 30fps, lower resolution a bit, turn off flashing lights, etc.

Also, I used to say this a lot to players on lower specced devices with less RAM, make sure as much as possible to not have applications running in the background. I doubt this is an issue for current devices like the S24, but ya never know.

 

[evilgordo]

I don't unfortunately, unless the S24 has unique hardware settings you can play with, but I doubt it. If you haven't tried yet though, you can mess with the settings in game, turn on 30fps, lower resolution a bit, turn off flashing lights, etc.

Also, I used to say this a lot to players on lower specced devices with less RAM, make sure as much as possible to not have applications running in the background. I doubt this is an issue for current devices like the S24, but ya never know.

Until last month I'd been playing sgm on a Galaxy S5 with no issues (ok maybe a little slowdown during matches, but playable), I get an S24 and lots of freezing. First thing I did when reinstalled SMG was to switch to 30fps, no flashing, resolution is 50%, no super shadows. It's completely random; I can have a solid hour play session and no freeze. Play for 15min and freeze. The reboot wouldn't be so 'bad' if the match would resolve...but people are loosing streaks/RIfts:

Time: 8/2 @ 12:44pmPST
Device: Galaxy s24
Match: Slots o' "fun"
Current Streak: 29 - really? That would have been my first 30 with the new BP...
Teams:
FFury/Harley/L-Crafted vs. Seraph Soldier/Tres/Surgeon-G
Crash: after Bella win animation, loading to match results (29-streak lost, no replay captured)

 

[Diogenes]

Google Pixel 8a
Prize Fight
Me: Freaky Friday, Dark Horse, and Fire Branded
Opponent: Forgot 2/3, but it ended with Shadow Puppet
No replay saved

I have been having a recurring issue of my game freezing after I win a fight, almost always a Prize Fight, but it being counted as a loss after the app crashes.

It's on the "That's A Wrap" instance as the "You Won!" text is starting to fade in.

 

[Jaldaboath]

S24 ultra game crashed before it even started but the streak wasnt lost. Froze during loading page

 

[davidgoldencamp]

Hello Egrets,

Despite a few updates where we significiantly improved this bug where fights were freezing during a fight, it appears we still are having reports of players freezing at the end of fights, specifically. Usually this appears to happen after the fight has completed, but before the final "Victory!" or "Defeat!" graphics appear.

If this is happening to you please reply to this thread with the following:

- Device information
- Screenshot if you have it
- Description of fight
- Which fight was it? (Prize fight, Rift battle, Parallel Realms, etc)
- What fighters were on your team?
- What fighters were on the enemy team?
- Replay ID (if for some reason you have it, most likely you won't)

Thanks for your support, we'll be continuing to improve this situation over the next few updates.

iPhone 14 Pro Max
I was playing Fukua Prize Fight, in the end of the fight the game it stucked, after that I reload de game but i Did not get the last reward
Fight Prize fight
Double cerebella unmbrella
3of3-1kytynd

 

[Robersans]

Mi teléfono es un Motorola g(60)

Estaba en la pelea final de la segunda etapa de reinos paralelos y toda la pelea estuvo normal solo hasta el final se terminó congelando y aunque esperaba no pasó nada reinicié y todos mis peleadores estaban fuera de combate y la derrota estaba ahí y tampoco existe repetición

Mis peleadores eran ms Fortune sucubo del viento, Valentine cirujana general y black dhalia huésped impia

Del otro lado estaban black dhalia maleficio bala, robo Fortune x-bot y robo Fortune acelerada

no tengo la id simplemente no aparece en repeticiónes

 

[Jaldaboath]

Pictures wont upload but it was rift single node. Offense was windswept defense was immoral fiber. God i hate this. S24 ultra. Catalyst are cripple decker and biofeedback

 

[Aprèle monde legris]

Hello Egrets,

Despite a few updates where we significiantly improved this bug where fights were freezing during a fight, it appears we still are having reports of players freezing at the end of fights, specifically. Usually this appears to happen after the fight has completed, but before the final "Victory!" or "Defeat!" graphics appear.

If this is happening to you please reply to this thread with the following:

- Device information
- Screenshot if you have it
- Description of fight
- Which fight was it? (Prize fight, Rift battle, Parallel Realms, etc)
- What fighters were on your team?
- What fighters were on the enemy team?
- Replay ID (if for some reason you have it, most likely you won't)

Thanks for your support, we'll be continuing to improve this situation over the next few updates.

My phone is less than a month old (samsung), this issue has happened to me at least 3 times this week in both rift battles and match battles causing me to lose my streak or loose a try. So far it seems to happen regardless of characters used (I THINK, but don't take my word for it)

 

[Aprèle monde legris]

My phone is less than a month old (samsung), this issue has happened to me at least 3 times this week in both rift battles and match battles causing me to lose my streak or loose a try. So far it seems to happen regardless of characters used (I THINK, but don't take my word for it)

I just checked its a samsung s24, and that game did not freeze again when I did a rematch. (Unfortunately I cant remember the team exactly but my team on my first try might have had fukua splitting image, beowolf beast king (on one of the rift battles).

 

[Agresiva]

yo... now happs in my phone quq </3

- Motorola moto edge 40 pro

those r from parallel realms and nothing weird, just the game frezze n thats all... in my bf phone happs with cat3 BB´s but in my phone just random fights n random final hits.

thats the second time i lose my streak bc the endgame screen crash (i cant reach 30 streak for the monthly mission lol).
- What fighters were on your team?
hack n splash, wulfbane , tres chic.
- What fighters were on the enemy team?
triple threat , creature of habit , surgeon general

 

[vinny.inny]

Hola garcetas,

A pesar de algunas actualizaciones en las que mejoramos significativamente este error que provocaba que las peleas se congelaran durante una pelea, parece que todavía tenemos informes de jugadores que se congelan al final de las peleas, específicamente. Por lo general, esto parece suceder después de que la pelea haya terminado, pero antes de que aparezcan los gráficos finales de "¡Victoria!" o "¡Derrota!".

Si esto le sucede a usted, responda a este hilo con lo siguiente:

- Información del dispositivo
- Captura de pantalla si la tienes
- Descripción de la pelea
- ¿Qué pelea fue? (Pelea por el premio, Batalla de la Grieta, Reinos Paralelos, etc.)
-¿Qué luchadores había en tu equipo?
- ¿Qué luchadores había en el equipo enemigo?
- ID de repetición (si por alguna razón lo tienes, lo más probable es que no lo tengas)

Gracias por su apoyo, continuaremos mejorando esta situación en las próximas actualizaciones.

-Al ganar la pelea, en espera de los gráficos finales, se quedó congelado tal cual como la captura de pantalla que adjunto.
-pelea premiada
-luchadores de mi equipo: Valentine asesina Joy, Annie Guerrera Lunar, Eliza Intervención divina
Bando enemigo: black dhalia Agente corrosiva, Fukua reflejo maldito, Valentine cirujana general
-No tengo identificación actual

Español:
Luego de ganar la pelea, mientras esperaba los gráficos finales, quedó congelado tal como la captura de pantalla que adjunto.
-partido de boxeo profesional

-Luchadores en mi equipo: Valentine Assassin Joy, Annie Lunar Warrior, Eliza Divine Interventi

Lado enemigo: Agente corrosivo Dhalia negra, Reflejo maldito de Fukua, Cirujano general de Valentine
No tengo identificación
- Galaxy Tab s7

 

[MB7mabe7]

Nubia Z60 ultra
It already happened twice. First the Weekly elemental Prize Fight, then the Parallel Realms (no mercy) first fight. Now my strongest Fukua is dead bruh...
It also happened to me last week as well but just in loading screens. I just recently bought this new device. This did not happened on my old device.