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UPDATE: We have pushed another hotfix, 6.2.2, that appears to have officially fixed this bug and was verified with players to have fixed it.
If you haven't already, please update to the latest build.
Thanks!
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UPDATE: We have pushed a hotfix that appears to have improved this for most players, but it appears that Samsung S20, S10 and other Samsung's still appear to be affected. We're continuing to look into why that might be happening on these devices.
Please continue to share your device info on this thread as we investigate.
Thanks!
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We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.
We are hard at work trying to get to the bottom of this and plan to have a fix soon.
If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.
It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.
Thanks for your patience!
If you haven't already, please update to the latest build.
Thanks!
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
UPDATE: We have pushed a hotfix that appears to have improved this for most players, but it appears that Samsung S20, S10 and other Samsung's still appear to be affected. We're continuing to look into why that might be happening on these devices.
Please continue to share your device info on this thread as we investigate.
Thanks!
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.
We are hard at work trying to get to the bottom of this and plan to have a fix soon.
If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.
It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.
Thanks for your patience!
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