Resolved GAME FREEZING MID-FIGHT post 6.2.1

[Bones]

UPDATE: We have pushed another hotfix, 6.2.2, that appears to have officially fixed this bug and was verified with players to have fixed it.

If you haven't already, please update to the latest build.

Thanks!

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UPDATE: We have pushed a hotfix that appears to have improved this for most players, but it appears that Samsung S20, S10 and other Samsung's still appear to be affected. We're continuing to look into why that might be happening on these devices.

Please continue to share your device info on this thread as we investigate.

Thanks!

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We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.

We are hard at work trying to get to the bottom of this and plan to have a fix soon.

If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.

It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.

Thanks for your patience!

 

[obzerv]

Samsung Galaxy S20+

 

[digdugprophetie]

Samsung Galaxy Fold 5 SM-F946U1, 12GB RAM

 

[sami19]

Samsung Galaxy s10e SM-G970F
Android 12
8 Core 2.2 GHZ 6GB RAM

 

[SirMaxloc]

Samsung Galaxy s10+
8 GB RAM
Adroid 12

 

[Agresiva]

Motorola MotoG 82
6 GB RAM
Android 13

 

[Nitrateman]

We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.

We are hard at work trying to get to the bottom of this and plan to have a fix soon.

If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.

It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.

Thanks for your patience!

Samsung galaxy F62
6gb ram

 

[Mrshadowmime]

Samsung galaxy note 10
4gb ram

 

[AnkerWarrior]

We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.

We are hard at work trying to get to the bottom of this and plan to have a fix soon.

If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.

It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.

Thanks for your patience!

Samsung A12
Model SM-A127M
4 GB RAM

 

[Niximono]

S24 ultra

 

[Nuggete_]

Galaxy A04s, SM-A047F/DS 4GB RAM

 

[transalpina]

I was just about to send a bug report about this! "This is going to be so vague, it's never going to be fixed."

Samsung Galaxy s20 FE 5G
Android Version 13 & One UI Version 5.1

 

[Liqidation]

Motorolla Moto G9 plus, Android 11, 4 gb ram

 

[Liqidation]

And these are specs of my friend's device - Samsung Galaxy S20 128 gb, Android 13 + One UI 5.1, 8gb Ram

 

[Jeremyjor]

Somos conscientes de un error que ha estado afectando a la mayoría de ustedes, principalmente en Android, donde el juego se congela justo en medio de una pelea, lo que los obliga a reiniciarlo.

Estamos trabajando arduamente para llegar al fondo de este problema y planeamos solucionarlo pronto.

Si experimenta esto, responda aquí con la información de su dispositivo, por ejemplo, marca, modelo, RAM, etc.

Es posible que sea específico del dispositivo, por lo que cuanta más información tengamos, más probabilidades habrá de que podamos detectar un patrón que pueda ayudar a resolverlo más rápido.

¡Gracias por su paciencia!

Samsung Galaxy A12
SM-A127M/DS
69GB y 4RAM, Android 13+ One UI: 5.1

 

[lobo the fran]

Samsung galaxi A22 5G 128 gb

 

[je11yfish]

Samsung s21 fe 5g

 

[baqer]

We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.

We are hard at work trying to get to the bottom of this and plan to have a fix soon.

If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.

It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.

Thanks for your patience!

Samsung Galaxy S20+
SM-G985F/DS
8GB RAM
Exynos 990

 

[AQUAWIR]

We are aware of a bug that has been affecting most of you, primarily on Android, where the game freezes right in the middle of a fight, forcing you to restart the game.

We are hard at work trying to get to the bottom of this and plan to have a fix soon.

If you are experiencing this, please reply here with your Device information, e.g. Make, model, RAM, etc.

It's possible that it may be device specific, so the more device info we have, the more likely we can spot a pattern which may help resolve this quicker.

Thanks for your patience!

Samsung A13 ram 6

 

[zenyouu]

Samsung galaxy A20s