Collection Lost upgrades after server maintenance

[LlamaTrauma7]

I seem to have lost several days of upgrades after the server maintenance. Had a gold (evolved) No Egrets parasol who was close to maxed out on upgrades, and upon going back through character list to re-apply moves, noticed I’d lost most of the last tier upgrades I’d purchased, as well as the skill points used for the upgrades. Maybe 2-3 days’ worth. May have happened with others but haven’t gone thru the whole roster yet. Anyone else have the same issue?

 

[LlamaTrauma7]

Should also mention, thank you for all the hard work your team had to put in to get things up and running again (as well as the free stuff as compensation for the down time!)

Your efforts are appreciated.

 

[Kyothu]

You are not the only one. Same boat here

 

[Liam]

Hi there, please send us an email at restoredata@hiddenvariable.com so we can help you resolve this issue.
Please note that we are experiencing an extremely high volume of tickets right now (2000+) and we will need to focus on users who have completely lost their data, but we should hopefully be able to help you with this issue soon.

 

[That nub]

Oh cool the Devs actually worked on it






Yush. Hope restored

 

[LlamaTrauma7]

Oh cool the Devs actually worked on it


Yush. Hope restored

They have always been very responsive to their fan base. Glad to see that from the development team.

 

[LlamaTrauma7]

Great support from the dev team, and very rapid resolution as well. Many thanks and much appreciated!