• [2018/06/22]
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Bug - Normal Missing Prize fight reward

Unshiun

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Joined
Jan 10, 2019
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Age
34
Location
Jamaica
My first post and its to complain.

I completed the Filia prize fight yesterday and upon opening the game i received my bronze and gold mail but i never got any notification for my silver Filia. Should i wait for it to be delivered or should i just forget it like a bug in the game...?

Any closure is good closure.
 
My first post and its to complain.
Nice! Welcome to the forum. =)

I completed the Filia prize fight yesterday and upon opening the game i received my bronze and gold mail but i never got any notification for my silver Filia. Should i wait for it to be delivered or should i just forget it like a bug in the game...?

Any closure is good closure.
We're looking into this as we speak. We'll likely have a fix for this in the next 24 hours, and you should see it in your mail eventually. If you don't see it after 24 hours, let me know and I'll look into it.

There are a lot of players reporting they didn't get their rewards for the Filia Prize Fight, so we'll be working on a global fix for all users. Sometimes the mail send out gets "stuck".

Thanks for your patience!
 
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Great Thank you, I made the check and it was reflecting.
 
This should be resolved in less than hour. Thanks again.