Hi everyone,
As some of you may be aware, recently a player was able to rise extremely high in the weekly Rift rankings by using cheats. As you might expect, preventing players from using illicit tools like this has been a topic of great concern for us for some time, however we realized that as of late we haven’t spoken openly about our approach, strategy, and policies. As such, we wanted to address the issue publicly as best we can, and outline some improvements that we’re making to minimize the presence of cheaters in Skullgirls mobile overall
____________________________________________________________________
CURRENT POLICIES
While we don’t often talk about it, our policy has always been that any player who cheats in Skullgirls will have their account permanently banned. We actually already have a robust system in place to detect these cheaters and we silently ban dozens of accounts every week. Reports of illicit accounts from players on the forums have also been extremely helpful to expedite this process.
____________________________________________________________________
PROCESS REFINEMENTS
While we have long term plans in place for improving these systems with a much more extensive, “airtight” solution that will effectively stamp out cheaters permanently going forward, unfortunately this update requires substantial engineering investment. As such, it has been difficult to prioritize especially since we’ve been stretched thinner than usual this year while we’ve taken over development of Skullgirls 2nd Encore. That said, rest assured it is a high priority item on our backlog.
In the meantime, we have made refinements (currently in action) to our current detection pipeline to make sure that players attempting to cheat are identified and banned quicker than before.
____________________________________________________________________
REPORTING CHEATERS
In addition to our automated processes, up until now we've generally asked that players report cheaters in this thread on the forums, but this can be inconvenient for several reasons. To make the process a little easier we've added a dedicated channel in the official Skullgirls Discord to make reports. The new process will be:
- Join the Discord here: www.discord.gg/skullgirls
- Enter the #sgm-cheat-report channel
- Read the pinned instruction message for instructions on how to make a report.
Using this Discord channel will make it easier for players to report suspected cheaters and also easier for us to parse that information for investigating cheating reports. As part of this streamlining process we will be closing the cheater reporting thread on the forums and redirecting players to the new channel on Discord.
____________________________________________________________________
Goes without saying, but thanks so much once again to all of you for your patience and support while we continue to work on improving and enhancing the SGM experience.
<3 Sairus (Cellsai) and the rest of us at Hidden Variable Studios
As some of you may be aware, recently a player was able to rise extremely high in the weekly Rift rankings by using cheats. As you might expect, preventing players from using illicit tools like this has been a topic of great concern for us for some time, however we realized that as of late we haven’t spoken openly about our approach, strategy, and policies. As such, we wanted to address the issue publicly as best we can, and outline some improvements that we’re making to minimize the presence of cheaters in Skullgirls mobile overall
____________________________________________________________________
CURRENT POLICIES
While we don’t often talk about it, our policy has always been that any player who cheats in Skullgirls will have their account permanently banned. We actually already have a robust system in place to detect these cheaters and we silently ban dozens of accounts every week. Reports of illicit accounts from players on the forums have also been extremely helpful to expedite this process.
____________________________________________________________________
PROCESS REFINEMENTS
While we have long term plans in place for improving these systems with a much more extensive, “airtight” solution that will effectively stamp out cheaters permanently going forward, unfortunately this update requires substantial engineering investment. As such, it has been difficult to prioritize especially since we’ve been stretched thinner than usual this year while we’ve taken over development of Skullgirls 2nd Encore. That said, rest assured it is a high priority item on our backlog.
In the meantime, we have made refinements (currently in action) to our current detection pipeline to make sure that players attempting to cheat are identified and banned quicker than before.
____________________________________________________________________
REPORTING CHEATERS
In addition to our automated processes, up until now we've generally asked that players report cheaters in this thread on the forums, but this can be inconvenient for several reasons. To make the process a little easier we've added a dedicated channel in the official Skullgirls Discord to make reports. The new process will be:
- Join the Discord here: www.discord.gg/skullgirls
- Enter the #sgm-cheat-report channel
- Read the pinned instruction message for instructions on how to make a report.
Using this Discord channel will make it easier for players to report suspected cheaters and also easier for us to parse that information for investigating cheating reports. As part of this streamlining process we will be closing the cheater reporting thread on the forums and redirecting players to the new channel on Discord.
____________________________________________________________________
Goes without saying, but thanks so much once again to all of you for your patience and support while we continue to work on improving and enhancing the SGM experience.
<3 Sairus (Cellsai) and the rest of us at Hidden Variable Studios
