• [2018/06/22]
    By using our forums, and our in-game services, you agree to be bound by our Privacy Policy found here:
    skullgirlsmobile.com/privacy

OFFICIAL: An Update on Cheaters/ Hackers

Sairus

AKA Cellsai
Moderator
Hidden Variable Dev
Joined
Apr 24, 2019
Messages
455
Reaction score
771
Points
93
Location
Ireland
Hi everyone,

As some of you may be aware, recently a player was able to rise extremely high in the weekly Rift rankings by using cheats. As you might expect, preventing players from using illicit tools like this has been a topic of great concern for us for some time, however we realized that as of late we haven’t spoken openly about our approach, strategy, and policies. As such, we wanted to address the issue publicly as best we can, and outline some improvements that we’re making to minimize the presence of cheaters in Skullgirls mobile overall

____________________________________________________________________

CURRENT POLICIES

While we don’t often talk about it, our policy has always been that any player who cheats in Skullgirls will have their account permanently banned. We actually already have a robust system in place to detect these cheaters and we silently ban dozens of accounts every week. Reports of illicit accounts from players on the forums have also been extremely helpful to expedite this process.

____________________________________________________________________

PROCESS REFINEMENTS

While we have long term plans in place for improving these systems with a much more extensive, “airtight” solution that will effectively stamp out cheaters permanently going forward, unfortunately this update requires substantial engineering investment. As such, it has been difficult to prioritize especially since we’ve been stretched thinner than usual this year while we’ve taken over development of Skullgirls 2nd Encore. That said, rest assured it is a high priority item on our backlog.

In the meantime, we have made refinements (currently in action) to our current detection pipeline to make sure that players attempting to cheat are identified and banned quicker than before.

____________________________________________________________________

REPORTING CHEATERS

In addition to our automated processes, up until now we've generally asked that players report cheaters in this thread on the forums, but this can be inconvenient for several reasons. To make the process a little easier we've added a dedicated channel in the official Skullgirls Discord to make reports. The new process will be:
- Join the Discord here: www.discord.gg/skullgirls
- Enter the #sgm-cheat-report channel
- Read the pinned instruction message for instructions on how to make a report.

Using this Discord channel will make it easier for players to report suspected cheaters and also easier for us to parse that information for investigating cheating reports. As part of this streamlining process we will be closing the cheater reporting thread on the forums and redirecting players to the new channel on Discord.

____________________________________________________________________

Goes without saying, but thanks so much once again to all of you for your patience and support while we continue to work on improving and enhancing the SGM experience.

<3 Sairus (Cellsai) and the rest of us at Hidden Variable Studios
 

Erick Draves

Active Member
Joined
Dec 2, 2018
Messages
140
Reaction score
168
Points
43
Location
Mexico
I think this kind of open notes are really important for us, to notice the important but underground work. Cheaters are really annoying, but finding out that it is not something you have forgoten in any way is a good relief, and whit this said, I think is easier for now to see a cheater, and having in mind that you are actually working on it and have plans to upgrade the automatic anti-cheater system in a future, and don´t feel frustrated seeing their high-streaks or invincible scores in rifts.

I missed the chance to report many playes becasue my HI RESS screenshots, that forums where not reciving, so resize, and uploading are a thing of the past now.

Keep the hard work guys. Thanks for the intel Sairus!!
 
  • Like
Reactions: Art3mes

Codlugarthia

Active Member
Joined
Jan 26, 2019
Messages
115
Reaction score
202
Points
43
Age
52
Location
England
I think this kind of open notes are really important for us, to notice the important but underground work. Cheaters are really annoying, but finding out that it is not something you have forgoten in any way is a good relief, and whit this said, I think is easier for now to see a cheater, and having in mind that you are actually working on it and have plans to upgrade the automatic anti-cheater system in a future, and don´t feel frustrated seeing their high-streaks or invincible scores in rifts.

I missed the chance to report many playes becasue my HI RESS screenshots, that forums where not reciving, so resize, and uploading are a thing of the past now.

Keep the hard work guys. Thanks for the intel Sairus!!

Exactly this. We know you guys do a fantastic job and love the game. We do to. And we salute you for it. Communication has been really thin in recent times with the focus seemingly on SE and so its REALLY good to hear that you're still there, making the game better and adding content. These messages, delivered regularly, build trust. Well done.

Ps Dont forget to increase max move capacity ;)
 
Last edited:

liTil

New Member
Joined
Sep 12, 2021
Messages
1
Reaction score
0
Points
1
Age
18
Hello, I want to give feedback, but I don't know where to give feedback. I can't speak English. A player named BMW x4 cheated in a fierce challenge.