Hi everyone! You may have noticed a bit of a hiccup with today’s Rift Season Rewards. This post should hopefully clear up any confusion about what happened. I’m sure most of you are aware, but after a Rift Battle season completes, all players who completed a minimum of 5 Rift Battles will receive rewards equal to the Rank they achieved in that season. This week, due to a database error, Rift Battle rewards for this Season were not correctly calculated for all users. This manifested in a few ways: Some players were sent the correct rewards. Some players were sent Legend Tier rewards, regardless of where they actually placed. We have since identified and corrected the error that led to this, but unfortunately the results from last week’s Rift Season are gone for good. As such, there was no way to send out the correct prizes to everyone. We also did not want to take back rewards from players if we’d already sent them out. The team discussed this at length and we decided on the following solution to be as fair and clean as possible: Players that were sent the correct rewards will not have their rewards adjusted. Players that were sent Legend Tier rewards will not have their rewards adjusted. All players have been reset to the Rookie Rank. The end result of this is that some players will receive higher rewards than expected, but no player will receive less than what they earned this season. Sorry for any confusion! Setting aside this specific Rift Season error, we know the release of 4.3 has had several issues like choppy frame rate, and matches not completing properly. We’ll be releasing an update very soon that should fix a lot of the major issues that were introduced in 4.3. Keep an eye out on our social media pages for news on that. Although we are very proud of 4.3 in general (this is one of the biggest updates we’ve ever released), we also acknowledge that this release has not been up to the standards we expect from Skullgirls Mobile. As such, all players can expect a compensation mail in the near future once the new update is live. Thanks for all of your patience while we deal with these errors. As always, we are incredibly grateful for your ongoing support.