Bug - Normal store glitch

[Yomady]

Hello the store sort of did a signal error when upgrading a character but my signal was solid once it took the asking price of the item and the other was a gold key but never gave the product/item?

 

[Liam]

Hey Brian,

Can you share more details about this?

- Which character's skill tree were you upgrading?
- When did this happen? (Can you share your time zone too?)
- Does this issue persist even after restarting the app? Could you check if the skill tree is still locked?

Thanks!

 

[Yomady]

Hey Brian,

Can you share more details about this?

- Which character's skill tree were you upgrading?
- When did this happen? (Can you share your time zone too?)
- Does this issue persist even after restarting the app? Could you check if the skill tree is still locked?

Thanks!

It happened around about a hour ago it has given the skill back that was bought but not the key after restarting.

Am OK about the key as been like really far in...

It was Big Bands tree Epic Sax