Dear Devs, you should have known that you should have taken into account multiple factors that will be explained below as a game based on grinding makes things even more complicated. You might be a small team, but I cannot but express my thoughts here, because in the end the final product is all that matters, both for you and for us. Below are problems and possible solutions for Rift Battles: 1. Matchmaking: The biggest general problem I would say and that I am facing most of the time. This should consider specific character acquisitions. Maxed out natural or non diamond fighters is a nice example on keeping track on what we have. Also at what node they are being used and what strength that node accumulates. Matchmaking could also work by comparing the three last stronger nodes,which is the case most of the time. You should know that even 10.000 points in difference might turn the tables in a match because that could easily be the difference on a pretty strong Diamond fighter in the boss or the last two nodes. There are no excuses here. 2. Losing or Winning Points based on Someone's Rank: Another very important issue that is very annoying and I am still wondering how this one is not fixed yet. There are multiple occasions where we lose more points because the enemy happened to be 100 or more points below in rank score but he had way stronger total strength collection or even equal. I don't find a good reason for this. We might win 2 matches and then this situation makes it so we end up losing more points than the 2 fights that have been already won. For example my rank difference with the opponent was 200. Winning was 8 points. Losing was 22 points. And of course he had way stronger team.Why shall we lose more points? 3. Players with Very Strong Total Strength Collection Stuck in Lower Ranks Facing Higher Rank Players: This again goes along with the one I have mentioned above. If we face that player we lose more points so there is a general problem here that needs to be fixed. 4. Hacker/Cheater Issue: This is a big issue that affects the whole game actually. This goes in tie with post 2. We lose a lot of points because someone ended up using cheats while having a weaker fighter collection from the start. I guess they are also stealing other people's place getting the rewards , both in Rift Battles and Prize fights. We need transparency from the developers on what actually happens here but this is another topic for another post next time. 5. Reporting Rift Battles: There should be an option to make reports in a Rift Battle that could be sent to you to see if the fight was truly unfair or not or whether there was genuine mistake in the matchmaking. This will be way better to track cheaters too. 6. Increase The Matchmaking Time: We can wait longer for better results.Also a button to cancel Matchmaking time on demand might be a nice choice too. Instead of 10:00 minutes wait make the time indefinite and a notification could be sent to us while not using the app. 7. Personalized Actions: Considrening the complicated nature of Rift Battles, sometimes a personalized action should be taken into account towards some players. 8. Fighter balancing: Some character are insanely unbalanced or a lot stronger than others. Now with Rift Battles you should be more careful on how you define their abilities.Nerf some.Buff others. 9. Levelling Up Issues: A player might have two natural Diamond Fighters that are highly leveled but barely upgraded. The opponent might simply have one natural Diamond Fighter but fully maxed out. Because of how this system works the player who will be in the bad spot is the one who has the two weak Diamond Fighters because he will be matched against situations like these. So the paradoxical scenario here is that leveling up and having multiple highly leveled characters is not endorsed. Even if that player is on the way of just wanting to upgrade his weak fighter collection. In my situation I finally upgraded my General Surgeon Valentine to Diamond. After doing so and for the first time ever after November, the game could not find me an opponent for 5 queue sessions back to back. And the fights became even more difficult for me. My Surgeon Valentine did not even past 9.000 points (where she always was at maximum gold Level) as she was around 6.000 in her current Diamond state. Yet I was in the very bad spot for a reason. 10. Player Compensations: If things get awry or too unfair for some players they could be compensated. Be it rewards or less or non point loss (in case of hackers at least!). Reverting an unfair and bad situation back is always a good thing. 11. History Catalog After each Rift Battle Season Ends: We should have easier access to each Rift Battle Match Fights so we could report and expose a cheater or an unfair situation. 12. Catalysts: •Stucking and using the same catalysts in general should be punishable in losing battle points just like using same fighters. •There are ingained problems I have noticed within the game regarding catalysts buffs and debuffs in general. For example, Hex Catalyst says "every 20 seconds opponent suffer Hex for 13 seconds" What ends up happening is that we suffer from Hex each 7 seconds after Hex expires. Timer should reset after the debuff has expired. It should not be ongoing all the time, at least for some debuffs and certain fighter's abilities.There is an endless loop that messes up with our strategy. •Try not to make the effects of catalysts absolute. Try to add a percentage in order for the effect to be activated. Use luck, make it more RNG. 12. Why we keep losing points if we don't play a single Rift Battle match? I find this very annoying. I took a break from this mode and now I lost 200 points. Inactivity should not be banned since no rewards are given at all by the end of the season. 13. Choices For Tweaking the A.I and Make it More Defensive or Agressive on Demand in our Defense: I think this is the next step for Rift Battles that might make the game more interesting and the A.I a bit more unpredictable. If going for attack it could be indicated with a sword (or a shield for defense) near each node. Or you can completely hide that since our strategy should not be revealed. For example we can make sure certain characters do not tag out unill they are defeated since Final Stand and other buffs will be possibly activated. So we want to make best use of them and plan our strategy pretty carefully. Final Verdict: Fairness in competitive games is critically important. If you are not doing it right then you have instantly failed. What you could have done is to ask us, the players, the community how competitive should work, making us take part in more Beta Tests until the thing actually worked as fair as it can be for every one of us. It is a difficult task and thus might need more work than you might have imagined. I am seriously thinking in quitting right now but since I have dedicated so much time into this game I want to give my account to someone else instead. I seriously feel that this game hurts my intelligence with all its unfairness I have been suffering since the first days of Rift Battles. I cannot enjoy it anymore. I took a 2 month break from Rift Battles and I lost 200 points by not playing at all. I tried some Rift matches and this mode is still having the issues I have mentioned above and I cannot even win a single match. Also we are stigmatized by our Rift Battle ranks since it is visible to everyone else... I don't know what else to say. Is it just me who is suffering from all this? Let me know in the comments below. May you all have a nice day.