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Hey! Just added both of these rewards back into your account from our end. You should see them if you refresh your game. Sorry for any inconvenience.

Could you give us your User ID and a timeframe on when you sold these moves?

What device model and OS version are you playing Skullgirls Mobile on? Also if possible, could you please record a video of what happens when you attempt to purchase one of these fighters?

They were likely banned for using a modified APK on whatever device they switched to. Simply playing on another supported device should never result in a ban.

Thanks for getting that info back! It looks like you have quite a few Gold Relics in your collection. Could you try converting all of these to Gold Shards, and then attempt to purchase the fighter you would like? Gold Shards can be re-converted back into Relics whenever you wish to open them, so...

Could you please post your user ID as well as a screenshot of any error code you may be receiving when you attempt to purchase these fighters? I'll take a look into this once I get that information back from you.

Sorry about the crashes you have been dealing with. Could you let us know what your device model and OS are? Also which modes are you experiencing these crashes in?

Should be fixed for you now! @May154

Hey there, I took a look into your account history and I think there may be some confusion regarding your Theonite count. I couldn't find any time in the last few day in which your Theonite total was above 2k. On 09/30/2024 at 20:19:29 -0700 it looks like you spent 1,000 Theonite on a 10+1...

This issue usually occurs when you try to access Story Mode on an unstable internet connection. If you fully restart your game it should resolve this issue.

Sorry that you're having issues with the Shard Exchange system. Could you please post your username and user ID below so we can take a look at your account? Please also provide us with a screenshot of whatever error message you are receiving when you attempt to buy one of these Fighters.

Sorry to hear that you experienced this issue! Could you answer a few questions so that we can make sure you receive your proper rewards? 1. What is your Skullgirls Mobile username and user ID? 2. Which Prize Fight are you experiencing this issue with? 3. Are these Relics from Milestone...

Could you please post your Skullgirls username or user ID? We can fix this issue on our end once we get that info back from you.

This is a graphical bug that is caused by playing on an unstable network connection. As you have noted, simply just restarting the game should fix it if you ever run into it again!

Sorry to hear that you're dealing with this issue! Error 2.Session.6 is often an issue on Google's side with authenticating your account. I laid out some instructions below that should hopefully resolve this issue for you: 1) Close Skullgirls Mobile. 2) Remove your Google Account from your...

Could you please post a video of this error occurring? We will need to see which fighters are present and which modes you are experiencing this issue in before we are able to investigate further.

@OOPS666 @ickonicsss @khuilo @deonwesson All of your accolades should be good now!

If you use a service such as Youtube or Google Drive to host the video you can either link it directly or embed it with this button:

Hey there! This is 100% just a product of RNG nature of the relic system. I can fully confirm that there is nothing that can influence whatever the outcome of a relic pull is outside of whatever that relic's loot table is. I'm sorry to hear that you are feeling frustrated with the variants you...

@charon136 Fixed your account on our end!