Bug - Normal I bought teonite, and the game didn't give it to me

[Kobacchi]

I bought $19.99 of teonite, and the game said than the payment was not processed, and I can't sign in

 

[Bones]

Have you tried the 'refresh purchases' option yet in the in-game menu? If that doesn't work you'll need to contact our customer service so they can look into it. skullgirlsmobile.com/contact

 

[Kobacchi]

I was able to log in, and the theonite was in my mail box, thank you