Is the Skullgirls Helpdesk still operating?

[Dorothy]

Yeah that's basically my question is.

If you didnt know, Skullgirls have a helpdesk website hvs(dot)freshdesk(dot)com

I made a ticket but there's no response. Has anyone made a ticket and got responded recently? Or is it already not operating?

 

[Nefelibata]

Your issue is related to ornamental relics (new year's reward)?

 

[Nefelibata]

Yes it is they helped me out