1. [2018/06/22]
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Resolved No reward from ad?

Discussion in 'Known Issues & Bugs' started by Bruno José, Mar 25, 2020.

  1. Diony

    Diony Active Member

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    1- Brain Test
    2- Samsung Galaxy J7 Pro
    3- South America (Brasil)
     
  2. Big Bep Bep

    Big Bep Bep New Member

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    What's happening to me now is I click watch ad and nothing seems to happen. I leave my phone alone for a minute, try clicking watch again, and the 6 hour timer starts with no ad ever popping up. Has happened several times now.
     
  3. JasonDarsh

    JasonDarsh New Member

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    Heros quest
    Samsung a20
    Atlanta area of Georgia, USA

    This is the 3rd time I haven't recieved a reward, on the other 2 I did feedback through the app, yay

    70378 is my ticket number for this one
     
    #23 JasonDarsh, Mar 30, 2020
    Last edited: Mar 30, 2020
  4. Jorge arjona

    Jorge arjona New Member

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    Archero
    Samsung j7 pro
    México
    Its my 4th time with this issue
     
  5. JasonDarsh

    JasonDarsh New Member

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    This has happened to me 4 times, I did a feedback thing every time and haven't heard anything from yall, not even once, id fire a manager of mine for not replying to someone at least once for a problem they've had 4 times in one week.

    Hero quest
    Samsung a20
    GA, USA

    Someone freaking talk to me
     
  6. JasonDarsh

    JasonDarsh New Member

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    Get this, not only did it not give me a reward, the timer didn't restart until 10 mins later when i clicked on it again
     
  7. Bitter-Floral

    Bitter-Floral New Member

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    As for me I watched the ad, lost internet connection, got it back, game crashed, opened again, and not only no reward but unable to watch ads anymore. No countdown, nothing, just a "No ads available at this time" message. Maybe this idea should just be scrapped.
     
  8. Bitter-Floral

    Bitter-Floral New Member

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    Nevermind, it started working after a bit. Maybe there really wasn't any ads at that time! :eek:

    :D
     
  9. TrueLotus

    TrueLotus New Member

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    I'm watching a video every day and never got a reward.
     
  10. Scorialimit

    Scorialimit Active Member

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    I ran into this bug again a bit ago, again with an ad and provider that has given me rewards before. But I just realized right before I did, I bought something out of the Cabinet of Curiosities. For the sake of thoroughness, it was a Unity ad for the 7 Deadly Sins gacha game that came out recently, but I've previously always gotten rewards from both of those things

    Update: couldn't reproduce it. This bug sure is annoying to try and catch...
     
    #30 Scorialimit, Apr 5, 2020
    Last edited: Apr 5, 2020
  11. Axel-K

    Axel-K New Member

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    This just happened to me three times so I decided to report it because I lost a chance at a relic 3 times and it's already difficult to get good variants of characters I totally feel it was so unfair
     
  12. Blackwolf67

    Blackwolf67 New Member

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    The same happened to me, i already watched more than three ads and i got nothing, ik its hard to get a relic but even the coins are pretty useful
     
  13. Likeaboss6311

    Likeaboss6311 New Member

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    Sometimes when I tap to watch an ad the screen just flashes black or white for a sec and the timer restarts with no me having no idea how it happens.
    I have an IPhone 7 Plus and I live in NYC
     
    Diony likes this.
  14. Diony

    Diony Active Member

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    This also happens sometimes with me too.

    Samsung Galaxy J7 PRO
     
  15. WreckTech

    WreckTech Member

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    I tapped, nothing popped up but the timer started.
    iPhone X, in NYC
     
  16. TasiaChaan

    TasiaChaan Active Member

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    No matter the connection, time, or availability. I also want to say this bug (thank you for saying those problem ) until I frustated and too lazy to open ads again.
    Once there is an ad available, no reward bug tho'...

    [​IMG]
    [​IMG]
    Btw, does it shows this even if the ad isn't started yet?
     
    #36 TasiaChaan, Jun 9, 2020
    Last edited: Jun 10, 2020

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