• [2018/06/22]
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Resolved No reward from ad?

Diony

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1- Brain Test
2- Samsung Galaxy J7 Pro
3- South America (Brasil)
 

Big Bep Bep

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What's happening to me now is I click watch ad and nothing seems to happen. I leave my phone alone for a minute, try clicking watch again, and the 6 hour timer starts with no ad ever popping up. Has happened several times now.
 

JasonDarsh

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Heros quest
Samsung a20
Atlanta area of Georgia, USA

This is the 3rd time I haven't recieved a reward, on the other 2 I did feedback through the app, yay

70378 is my ticket number for this one
 
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Jorge arjona

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Its my 4th time with this issue
 

JasonDarsh

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This has happened to me 4 times, I did a feedback thing every time and haven't heard anything from yall, not even once, id fire a manager of mine for not replying to someone at least once for a problem they've had 4 times in one week.

Hero quest
Samsung a20
GA, USA

Someone freaking talk to me
 

JasonDarsh

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This has happened to me 4 times, I did a feedback thing every time and haven't heard anything from yall, not even once, id fire a manager of mine for not replying to someone at least once for a problem they've had 4 times in one week.

Hero quest
Samsung a20
GA, USA

Someone freaking talk to me


Get this, not only did it not give me a reward, the timer didn't restart until 10 mins later when i clicked on it again
 

Bitter-Floral

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As for me I watched the ad, lost internet connection, got it back, game crashed, opened again, and not only no reward but unable to watch ads anymore. No countdown, nothing, just a "No ads available at this time" message. Maybe this idea should just be scrapped.
 

Bitter-Floral

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Nevermind, it started working after a bit. Maybe there really wasn't any ads at that time! :eek:

:D
 

TrueLotus

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I'm watching a video every day and never got a reward.
 

Scorialimit

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I ran into this bug again a bit ago, again with an ad and provider that has given me rewards before. But I just realized right before I did, I bought something out of the Cabinet of Curiosities. For the sake of thoroughness, it was a Unity ad for the 7 Deadly Sins gacha game that came out recently, but I've previously always gotten rewards from both of those things

Update: couldn't reproduce it. This bug sure is annoying to try and catch...
 
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Axel-K

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This just happened to me three times so I decided to report it because I lost a chance at a relic 3 times and it's already difficult to get good variants of characters I totally feel it was so unfair
 

Blackwolf67

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The same happened to me, i already watched more than three ads and i got nothing, ik its hard to get a relic but even the coins are pretty useful
 

Likeaboss6311

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Sometimes when I tap to watch an ad the screen just flashes black or white for a sec and the timer restarts with no me having no idea how it happens.
I have an IPhone 7 Plus and I live in NYC
 
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Diony

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Sometimes when I tap to watch an ad the screen just flashes black or white for a sec and the timer restarts with no me having no idea how it happens.
I have an IPhone 7 Plus and I live in NYC
This also happens sometimes with me too.

Samsung Galaxy J7 PRO
 

WreckTech

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I tapped, nothing popped up but the timer started.
iPhone X, in NYC
 

TasiaChaan

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Clicked the button to watch a AD didn't work and told me i had already watched it even tho i haven't
No matter the connection, time, or availability. I also want to say this bug (thank you for saying those problem ) until I frustated and too lazy to open ads again.
Once there is an ad available, no reward bug tho'...

Screenshot_20200610-224051.png

Jcsxfc7.png

Btw, does it shows this even if the ad isn't started yet?
 
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