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Resolved Free ticket spent without entering the rift

educavalcantee

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I was starting my second queue for the rift today. The search didn't find oponents at the time, but my free ticket was spent. :(Screenshot_20190418-152640_Skullgirls.jpg
 

Liam

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Silly thing, but could you restart your app and check to make sure you're not in a Rift Battle right now? If not, lemme know! I'll look into this.
 

educavalcantee

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Just checked it out, and looks like I have... won? I received a mail adressing me the delayed rewards for the battle, but I didn't play. Screenshot_20190418-162200_Skullgirls.jpg Screenshot_20190418-162236_Skullgirls.jpg
 

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Liam

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Thanks!

Our server sent you that mail because it noticed that something was wrong. (omg our server is so cool sometimes)

I'll still follow up with the engineering team to look into this. Appreciate the report - enjoy the extra Rift Coins!
 
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educavalcantee

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Of course that the best develop team would have the best server! Thank you!
 
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