1. [2018/06/22]
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Resolved Login Bug

Discussion in 'Known Issues & Bugs' started by Vishkvishnuai, Nov 26, 2017.

  1. Ayakashi

    Ayakashi New Member

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    I don't know if it's te same problem but my game crashed yesterday
    So i cleaned te cache and data and then installed the game again.
    When i try to login With my google account(where i save my progress) it gave me the error in the printscreen
     

    Attached Files:

    Willo da silva likes this.
  2. Willo da silva

    Willo da silva New Member

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  3. ImaiKari

    ImaiKari Won't Bite
    Moderator

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    For those who didn't see, the team is currently investigating the issue. Be patient while they get it sorted.
     
    Willo da silva likes this.
  4. BriAran

    BriAran New Member

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    its an error that's been around for a while, but more prominent for 1.6.0. it was around for another version (i believe 1.2.0 or 1.4.0) and they resolved it for a while. sometimes its resolved by deleting and re-installing the game, sometimes not. just pray that they patch it again.
     
  5. Randomius

    Randomius New Member

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    Any comment from dev?
    Have same trouble, Ukraine, login with FaceBook
     
  6. Ms. Dahlia

    Ms. Dahlia New Member

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    I use gmail or email as account. But still - I cannot login. Man, so scared to lose all again
     
  7. Liam

    Liam !Robot
    Hidden Variable Dev

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    Hey everyone!

    I've moved all the login related posts from the second thread into this one.
    The less threads, the easier it is for us to keep track of.

    Unfortunately the login issue from earlier has shown up again.

    We're syncing up with LINE right now trying to find the root cause of it.
    We suspect there is a server side issue on their end.

    I know not being able to log in is very frustrating, and we're very sorry for the inconvenience.
    We have all hands on deck looking into this and hope to have it resolved ASAP.

    Hope to have good news soon!
     
    TrueTP, Randomius and Gibraltor like this.
  8. Gibraltor

    Gibraltor Active Member

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    Looking forward to being San-LINE lol.
     
  9. Enuryu Redenn

    Enuryu Redenn New Member

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    Same problem, doesn't log me in. Gives me the error code
     

    Attached Files:

  10. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    Are you currently experiencing this issue, or is this a screenshot from earlier?

    If you are experiencing the issue, one potential solution that has worked for some users is to:
    -Close all background apps (including Skullgirls)
    -Disconnect from your wifi network
    -Turn off wifi
    -Wait 30 seconds
    -Turn wifi back on
    -Reconnect to your network
    -Launch Skullgirls

    We are continuing to investigate this issue with LINE. Apologies for the inconvenience, we appreciate everyone's patience and hope to have this resolved ASAP!
     
  11. Immanu'El

    Immanu'El New Member

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    Doesn't work
    Or at least for me
     
  12. Altarion

    Altarion Member

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    Tried it aswell. Did not work for me either. I'm using my google-account.
     
  13. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    If you are experiencing this issue, can you provide four pieces of data when replying:

    -Your region, the more specific the better (City/State/Country)
    -The date/time you experienced (or currently are experiencing) this issue
    -Your device/platform (ie iOS or Android)
    -Your network connection method (private wifi, public wifi, data (4G or 3G))

    Thanks!
     
  14. Altarion

    Altarion Member

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    I'm from germany, saxony.
    The issue occured for the first time at about 1 pm, and I'm still experiencing it. I'm using my Galaxy S8. Android is up to date. I tried to connect via private wifi at home, via 4G and via public wifi.
    So far nothing worked for me.
    And, as I said, I'm using my google-account.
     
  15. Dragon

    Dragon New Member

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    Can't log in, too.
    Germany, NRW.
    Wifi, Android.
    Line + mail
    Tried right now and can't get past this screen
     

    Attached Files:

  16. Enuryu Redenn

    Enuryu Redenn New Member

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    - (Jeddah/Makkah Province/Kingdom of Saudi Arabia)
    -Currently experiencing it
    -Huawei P9+, Android
    -Private Wifi
    .

    I tried your first method and if hadn't worked
     
  17. Immanu'El

    Immanu'El New Member

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    Italy(Tuscany)
    10am and still experiencing
    Asus zenfone 2 (wifi)
    Data saved on google account
     
  18. Enuryu Redenn

    Enuryu Redenn New Member

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    Also I forgot to mention my data is saved on a Skullgirls Account and on a Google Account
     
  19. Jonathan aguilar

    Jonathan aguilar New Member

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    Yo inicie sesión verso las 9 a.m pero después de las 12 p.m tengo el mismo problema no puedo iniciar sesión
     
  20. Willo da silva

    Willo da silva New Member

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    Same issue everywhere
     

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